Customer and Trading Manager

Sainsbury's; Reading; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading UK retailer is seeking a Customer & Trading Manager in Reading. You will lead a diverse food services team across various sections such as bakery and deli, ensuring excellent customer service and operational efficiency. The ideal candidate is an inspiring leader with strong communication skills and flexibility to adapt to different store needs. You’ll enjoy numerous benefits including a discount card, retirement savings plan, and more. Join us to enhance the customer shopping experience.

Benefits

15% discount card

Annual bonus scheme

Retirement savings plan

Discounted shares

Cycle to work scheme

Special offers on memberships

Qualifications

• Inspiring manager who leads a diverse and motivated team.
• Strong prioritization skills and guidance to team members.
• Ability to handle various store locations and responsibilities.

Responsibilities

• Lead a large team in bakery, deli, and pizza counter.
• Plan schedules and manage performance of the team.
• Drive sales and ensure great customer experience.

Skills

Team leadership

Food preparation

Performance management

Excellent communication

Flexibility

Commercial acumen

Job description

As a Customer & Trading Manager in Food Services, you'll lead a large team across our bakery, deli, pizza counter and more. Food preparation is key, as well as managing waste and focusing on great availability and choice. You'll plan schedules, manage performance and help colleagues deliver for our customers. Your team will be preparing great quality food products, helping customers with tips on how to cook a joint of meat or serving freshly prepared meals in the café - providing a great experience that keeps customers coming back to shop with us.

Managing in a Sainsbury's store calls for a brilliant role model who leads from the front. Always ready to support, challenge and influence, you'll be focused on creating and managing a diverse, motivated and energised team who love what they do. You'll coach colleagues to provide a brilliant service to our customers and together you'll drive sales for your store. A brilliant planner with strong prioritisation skills and excellent commercial acumen, you'll have the flexibility to support different locations, at different times, when asked.

Retail experience isn't essential, but the right person is - an inspiring manager who works at pace, a responsive listener and a great communicator who is keen to use new technology. Our values make us different - there's no uniform, because we want you to be you and there are lots of great benefits in helping us lead the way in retail, including :

• You'll receive a discount card after 12 weeks for you and a second user that gives you 15% off your Sainsbury's shopping for five days every pay day and 10% off at Sainsbury's, Argos, and Habitat throughout the year.
• Annual bonus scheme where you are rewarded on your individual contribution to our success
• Retirement savings plan where we match your contributions up to 7.5%
• Discounted shares in our Sainsbury's Sharesave scheme
• Our cycle to work scheme gives you the opportunity to hire a brand new bike and cycling equipment
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more

Salary will be dependent upon your experience as well as the store size, complexity and location.

Click apply to start your Sainsbury's journey.