CRO Specialist: Optimizing Online Doctor Experience

Boots; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading health and beauty retailer in Greater London is seeking a Customer Journey Optimisation Specialist to enhance online user experiences through A/B testing. The role demands collaboration with product, design, and technical teams to create data-driven insights that guide improvements. Applicants should have proven experience in digital product experimentation and strong analytical skills. This position offers a permanent contract with comprehensive benefits, encouraging a diverse and inclusive workforce.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counselling and support

Qualifications

• Proven experience running A/B and multivariate experiments in digital products.
• Strong collaboration skills with cross-functional teams.
• Confident in analyzing test data and reporting outcomes.

Responsibilities

• Execute and analyze A/B and multivariate tests to enhance user experience.
• Collaborate with product and engineering teams for impactful testing.
• Communicate insights clearly to inform decision-making.

Skills

A/B testing experience

Collaboration skills

Data analysis

Front-end technologies (HTML, CSS, JavaScript)

Hypothesis-driven problem-solving

User research methods

Tools

AB Tasty

Optimizely

Looker

Job description

A leading health and beauty retailer in Greater London is seeking a Customer Journey Optimisation Specialist to enhance online user experiences through A/B testing. The role demands collaboration with product, design, and technical teams to create data-driven insights that guide improvements. Applicants should have proven experience in digital product experimentation and strong analytical skills. This position offers a permanent contract with comprehensive benefits, encouraging a diverse and inclusive workforce.