CRM Executive – InterAction

Blue Legal; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned law firm is seeking a CRM Executive to oversee data management within their CRM system in London. The ideal candidate will have experience with data management, CRM systems, and digital marketing. Familiarity with GDPR is essential, as well as proficiency in Excel. This role involves ensuring data accuracy, managing webinar setups, and supporting marketing activities. Only applicants with experience in relevant sectors will be considered.

Qualifications

• Experience in data management and CRM systems.
• Proficiency in Excel, including pivot tables.
• Familiar with GDPR and data protection laws.

Responsibilities

• Ensure accuracy of client data and compliance with GDPR.
• Contribute innovative ideas for CRM practices.
• Manage webinar setup and reporting.

Skills

Data management

CRM systems

Excel proficiency

Digital marketing platforms

GDPR compliance

Tools

InterAction

Concep

ON24

Job description

Location: London
Salary: Market Rate
Salary band: Market Rate
Contract type: Permanent
Date posted: 28/02/2024

A renowned law firm known for providing IP services are seeking a CRM Executive to join their London team. This role will support with the day-to-day administration of data within the firm’s CRM system (InterAction) and associated digital marketing platforms including their patent management platform, to streamline processes and enhance efficiency.

The Responsibilities:

• Ensuring accuracy of client and contact data in InterAction and compliance with GDPR.
• Managing data rules to maintain data quality, including contact management, identifying duplicate information, searches, folder management, and data conflict resolution.
• Actively contributing innovative ideas to streamline CRM practices and data quality efforts.
• Maintaining and updating data in Excel spreadsheets.
• Capturing and managing webinar and event attendance on client records.
• Handling webinar setup, production, and reporting via ON24.
• Managing email campaign setup, distribution, and reporting through Concep.
• Supporting various marketing and business development activities as needed.
• Monitor the CRM inbox for the firm.

The Candidate:

• Experience/knowledge in data management, including experience with CRM systems and digital marketing platforms.
• Proficiency in Excel, including the ability to manipulate data, create pivot tables, and manage spreadsheets.
• Familiar with GDPR & ensure data is compliant with data protection laws.
• Experience with digital marketing platforms, including InterAction, Concep, and webinars (ON24).

Please note: Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas.

Blue Legal offers the services of an employment agency for permanent work and an employment business for temporary work.

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0207 118 3003

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