Crisis Recovery worker - Tunbridge Wells

Mental Health Matters; Royal Tunbridge Wells; On-site; GBP 6,000 - 29,000; Part time

Job summary

A national mental health charity is seeking a Crisis Recovery Worker in Tunbridge Wells to deliver high-quality, recovery-focused services to clients with mental health needs. The role involves one-to-one client engagement, administrative tasks, and collaboration with various agencies to provide crisis support. Applicants should have experience in mental health settings, excellent motivational skills, and a full driving license. The position is part-time with a salary of £6,922.24 per year.

Qualifications

• Experience working in community-based mental health settings.
• Ability to inspire, engage, and motivate people.
• A full driving licence and access to transport.

Responsibilities

• Provide one-to-one engagement and facilitate activities.
• Support clients to reduce immediate distress.
• Work closely with mental health primary and secondary care.

Skills

Engagement and motivation skills

Understanding of mental health issues

Interpersonal skills

Education

Health and Social Care level 2 or level 3

Job description

Crisis Recovery worker - Tunbridge Wells

As a Crisis Recovery Worker, you will provide a high‑quality, recovery‑focused service to clients with a range of mental health and autistic traits, as well as learning disabilities, physical health issues and substance misuse. You will promote independence and social inclusion, support clients out of crisis, and work closely with Peer Support Workers and Clinicians to achieve person‑centred care.

Main duties of the job

• One‑to‑one engagement and facilitation of activities within the service and the community.
• Administrative tasks, sign‑posting and engaging people in other provision.
• Working with mental health primary and secondary care, emergency services and partner agencies.
• Providing support to reduce immediate distress for those at risk of self‑harm, suicide or trauma.
• Maintaining safety planning and information for clients, families and carers.

About us

Mental Health Matters (MHM) is a national charity with over 35 years of experience in delivering high‑quality mental health and social care services across England. Tunbridge Wells Service provides a crisis alternative to A&E through non‑clinical, person‑centred support and recovery interventions.

Job responsibilities

Job Title: Crisis Recovery Worker
Hours of work: 10 hours per week
Service opening hours: 6 p.m. – 11 p.m., Monday to Sunday, 365 days a year
Salary: £6,922.24 (£25,958 with progression up to £28,662 per annum FTE)

About you

You will have experience working in community‑based mental health settings, be able to inspire, engage and motivate people, identify barriers, understand needs and support clients to achieve their goals. Excellent motivational and interpersonal skills are essential. A full driving licence and access to transport are required.

Qualifications

• Desirable to hold Health and Social Care level 2 or level 3 and willingness to develop further.

Experience

• Experience in mental health, learning disabilities, physical health and substance misuse is an advantage.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS check.

Employer name

Mental Health Matters

EEO Statement

We are an equal opportunities employer. We value diversity, are committed to inclusive processes and guarantee disabled applicants that meet the minimum essential criteria a fair interview.