Credit Controller

Clyde & Co; Manchester; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading international law firm in Manchester is seeking a skilled credit control professional to support the credit control team. Responsibilities include managing escalations, producing cash tracking reports, creating month-end information, and overseeing team training. The ideal candidate will possess strong experience in credit control within a legal setting, exceptional communication skills, and the ability to prioritize workloads effectively. This role offers an opportunity to work in a dynamic and inclusive environment.

Qualifications

• Strong experience in credit control within a legal environment.
• Professional manner in all forms of communication.
• Excellent attention to detail.
• Strong interpersonal skills.
• Ability to persuade and influence at senior levels.
• Maintain positive 'can do' attitude at all times.
• Excellent organizational skills and ability to prioritize competing workloads.

Responsibilities

• Support the credit control team in sharing workloads.
• Create month-end information for all Partners.
• Hold meetings to resolve issues and document actions.
• Produce daily cash tracker and address issues.
• Oversee training and set up of new starters.
• Maintain a library of 'How to' guides for all clients.
• Manage non-payment escalations.
• Liaise with the Billing team for ebilling systems.

Skills

Credit control experience

Professional communication

Attention to detail

Interpersonal skills

Persuasion and influence

Organizational skills

Job description

Responsibilities

• Support the credit control team and help them with organisational skills and sharing workloads.
• Create accurate and easy to read month end information for delivery to all Partners.
• Hold 'business as usual' meetings with Partners to discuss and resolve issues, including documenting actions and arranging follow up meetings with regular communications, escalating issues to the Revenue & Collections Team Leader.
• Produce daily cash tracker and address issues as required.
• Oversee training & set up of new starters.
• Create and maintain a library of "How to" guides encompassing all clients and tasks.
• Redistribute work during periods of absence according to priority.
• Manage escalation process for non-payment or for late sending of invoices.
• For invoices via ebilling systems, liaise with the Billing team or gain access to required hubs to enable reporting on the debt position.
• Redistribute ledger items during periods of absence according to priority.

Qualifications

• Strong experience in credit control within a legal environment.
• Professional manner in all forms of communication.
• Excellent attention to detail.
• Strong interpersonal skills.
• Ability to persuade and influence at senior levels.
• Maintain positive 'can do' attitude at all times.
• Excellent organisational skills and ability to prioritise competing workloads.

When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.

Our Commitment

Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. We welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Learn more about our interview process.

Privacy Notice

Please take a moment to read our privacy notice. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice. This job description is as constituted at present; however, Clyde & Co reserves the right to reasonably amend it in accordance with the changing needs of the business.