Court Usher- Luton- temp

Brook Street; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A recruitment agency is looking for a Court Usher to join the team at Luton Magistrates Court. This temporary full-time role involves supporting the efficient operation of court hearings, managing courtroom logistics, and assisting court users. Ideal candidates should demonstrate professionalism, strong communication skills, and the ability to handle sensitive information. Prior experience in customer-facing roles is preferred. The position operates fully onsite from Monday to Friday with a pay of £12.21 per hour plus benefits.

Benefits

Pension

Holiday Pay

Qualifications

• Previous experience in customer-facing environments.
• Administrative experience within a structured environment is advantageous.

Responsibilities

• Prepare, open, and close courtrooms for hearings.
• Assist and guide court users, providing reassurance and information.
• Announce cases and legal representatives in order.
• Handle legal bundles and secure disposal of confidential materials.
• Respond to inquiries from court users respectfully.
• Supervise jury deliberations and administer oaths to witnesses.
• Perform photocopying, data entry, and general office support duties.

Skills

Professionalism & Punctuality

Discretion & Confidentiality

Strong Communication

Customer Service

Teamwork & Initiative

Calm Under Pressure

IT Skills

Job description

COURT USHER- LUTON MAGISTRATES COURT TEMPORARY

Location: Luton Magistrates, London (fully onsite, 5 days per week)

Salary: 12,21 per hour + Pension & Holiday Pay

Contract Type: Full-Time, TEMPORARY WORKING VIA OUR AGENCY

Hours: Monday to Friday, 9:00 AM - 5:00 PM (37 hours/week)

about the role:

We're seeking a Court Usher to join our Government client's team at Luton Magistrates. This is an excellent opportunity to gain valuable experience within the public sector, supporting the smooth running of the justice system and ensuring that court hearings operate efficiently and professionally.

Key Duties and Responsibilities

• Courtroom Operations: Prepare, open, and close courtrooms, ensuring all materials and participants are ready for hearings.
• Support and Escort Court Users: Assist and guide witnesses, defendants, and visitors to the correct locations, providing reassurance and clear information.
• Announce Cases and Legal Representatives: Call legal professionals and announce cases in order, ensuring hearings proceed on time.
• Manage Files and Documents: Handle legal bundles, deliver and collect files, and securely dispose of confidential materials.
• Customer Service: Respond to inquiries from court users, offering clear and respectful communication Jury and Witness Support: Supervise jury deliberations and administer oaths to witnesses.
• Administrative Support: Perform photocopying, data entry, and general office support duties as needed.

Skills and Attributes Required

• Professionalism & Punctuality: Maintain a high standard of conduct and reliability.
• Discretion & Confidentiality: Handle sensitive information responsibly.
• Strong Communication: Clear, polite, and confident in dealing with the public and professionals.
• Customer Service: Empathetic and helpful approach to all court users.
• Teamwork & Initiative: Work effectively both independently and as part of a team.
• Calm Under Pressure: Stay composed in busy or challenging situations.
• IT Skills: Competent in Microsoft Office and comfortable following digital processes.

Experience

• Previous experience in a customer-facing environments
• Administrative experience within a structured environment is advantageous.

Pre-Employment Checks

Successful applicants must pass security clearance, including:

• DBS Enhanced (Criminal Record) Check
• Employment and Reference Checks (covering the last 3 years)

You may also be asked to provide character references to cover any periods of unemployment.

apply online or please send your CV and mobile contact number with the job title to Basheer. co. uk

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex‑military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.