Counsel, Commercial Contacts EMEA

Nexthink; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A digital experience management leader is seeking a Counsel, Commercial EMEA in London. This role is integral to the Go-To-Market organization and focuses on drafting and negotiating commercial contracts, particularly in the SaaS sector. The ideal candidate will have over 3 years of legal experience, a strong understanding of complex contracts, and a collaborative approach. The company emphasizes innovative legal solutions that enable business growth and effective contract management.

Benefits

Diversity and inclusion commitment

Collaborative and innovative environment

Qualifications

• Strong focus on commercial contracts, especially in SaaS.
• Ability to draft and negotiate agreements effectively.
• Experience in fast-paced, deadline-driven environments.

Responsibilities

• Draft, review, and negotiate commercial contracts.
• Collaborate with sales and compliance teams to close deals.
• Provide training on contract management and risk mitigation.

Skills

Negotiating complex contracts

Understanding of SaaS and cloud services

Communication skills

Attention to detail

Familiarity with data protection regulations

Proficient in Microsoft Office

Education

Licensed to practice law in the UK

3+ years of post-qualification legal experience

Tools

Salesforce

SharePoint

Job description

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Job Description

We’re creating a new Counsel, Commercial EMEA role to support our continued growth across the region. Based in our London office, this role sits at the heart of our Go-To-Market organization and partners closely with Sales, Finance, Product, and Compliance teams to enable smart, scalable commercial outcomes.

Reporting to the Senior Counsel, Commercial EMEA, you’ll be a trusted legal advisor to the business, balancing speed with sound judgment, and pragmatism with risk awareness. This is a highly collaborative, deal-driven role for someone who enjoys being close to the action, shaping how we contract, partner, and operate as we scale across EMEA and the public sector.

You’ll have the opportunity to influence how Legal shows up as a business enabler, not a blocker, bringing clarity, consistency, and confidence to complex commercial conversations.

• Draft, review, and negotiate a wide range of commercial contracts, including sales agreements, software licenses, and SaaS agreements for enterprise-level and public-sector clients.
• Collaborate with EMEA and other global-based sales teams and other key stakeholders (including finance, product, and compliance teams) to close deals with customers and partners, managing multiple high-priority transactions under tight deadlines.
• Develop and negotiate agreements for partner programs, including Reseller, Distribution, and Teaming agreements, ensuring alignment with the company’s business objectives.
• Adapt existing contracts and draft new documentation to reflect changes in services, products, or commercial relationships.
• Develop, and provide training to internal teams on key legal issues, contract management, and risk mitigation strategies.
• Proactively identify and address potential legal risks, providing strategic solutions to minimize exposure. Assist in editing and management of playbooks and global templates.
• Support with ad hoc legal queries that come in from all areas of the business.
• Support the Legal Team in improving operational efficiency, assisting in the implementation of tools and processes for contract management.
• Foster supportive cross-functional relationships and be seen as a standard bearer for excellence and practicality by colleagues.

Qualifications

• 3+ years of post-qualification legal experience (PQE), with a strong focus on commercial contracts, particularly in the SaaS and cloud services industry.
• Licensed to practice law in the UK.
• Experience negotiating complex enterprise-level contracts, with a strong understanding of various licensing models, including SaaS, on-premises, and cloud-based offerings.
• Proven ability to work closely with sales teams in fast-paced, deadline-driven environments, particularly during quarter-end and year-end.
• Working knowledge of global privacy and data protection regulations, including experience handling customer security questionnaires and negotiating Data Processing Agreements (DPAs).
• Ability to quickly understand the company’s products and services.
• Exceptional communication and drafting skills, with attention to detail.
• Comfortable with new technologies (including use of generative AI). Proficient in Microsoft Office (Word, Excel, PowerPoint); experience with contract management tools like Salesforce or SharePoint is a plus.

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.