Contracts Manager

Niyaa People Ltd; Oldbury; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading social housing provider in the West Midlands is seeking an experienced Contracts Manager to oversee high-value repairs and void works across 27,000 homes. The role requires substantial contract management experience, a strong grasp of housing maintenance issues, and a commitment to health and safety standards. You will be pivotal in driving performance and ensuring compliance while leading a high-performing team.

Benefits

Business mileage for site visits

Impactful contract work with community outcomes

Qualifications

• Substantial experience managing contracts within social housing, ideally at local authority level.
• Strong understanding of housing repairs, voids, and maintenance issues.
• Demonstrable skills in contract administration and supplier management.

Responsibilities

• Oversee the performance of a contractor delivering repairs and voids works.
• Manage high-value contracts in maintenance programmes.
• Ensure compliance with contractual provisions and monitor performance.

Skills

Contract management

Dispute resolution

Budget analysis

KPI monitoring

Cross-functional collaboration

Health & Safety compliance

Job description

Are you ready to take the lead on major housing repair contracts? A leading social housing provider in the West Midlands is looking for a skilled Contracts Manager to drive performance on high-value repairs and voids works across 27,000 homes. If you're passionate about delivering quality, value, and results then this is your chance to make a real difference.

Responsibilities

• Oversee the performance of a main contractor delivering repairs and voids works.
• Manage high-value contracts covering responsive and planned maintenance programmes.
• Ensure contract compliance with provisions, including issuing notices and enforcing corrective actions.
• Lead on contract performance monitoring including financial tracking, forecasting, and data analysis.
• Work cross-functionally with internal teams including procurement, legal, and quantity surveyors.
• Supervise and support staff responsible for scheduling, inspections, and contract delivery.
• Identify and resolve disputes, manage risks, and ensure health and safety compliance.
• Provide regular management reports to support service improvement and strategic goals.

Requirements

• Substantial experience managing contracts within social housing, ideally at local authority level.
• Strong understanding of housing repairs, voids, and maintenance issues.
• Familiarity with standard form contracts (e.g. JCT) and the National Federation Schedule of Rates (SORs).
• Demonstrable skills in contract administration, supplier management, and dispute resolution.
• Ability to interpret and monitor KPIs and drive service improvement.
• Strong financial and budgetary awareness, including cost analysis and projections.
• In-depth knowledge of health & safety standards in a housing context.

Benefits

• Join a committed and high-performing team delivering vital services to tenants.
• Opportunity to lead impactful contract work with real community outcomes.
• Business mileage provided for site visits.

If you are interested in applying for the Contracts Manager role, apply online now or contact Jazmin on (phone number removed)/ (url removed)