Contract Manager

BAM; Hemel Hempstead; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading construction company in Hemel Hempstead is seeking a Contract Manager to oversee contract portfolios and ensure service excellence. The role includes hybrid working and responsibilities such as managing financial performance and fostering client relationships. The ideal candidate has extensive experience in contract management and customer satisfaction skills. Attractive benefits package offered.

Benefits

Electric car or car allowance

BUPA private health care

26 days holiday plus bank holidays

Gym subsidy

Life assurance

Qualifications

• Five years' experience in a Contract Manager / Supervisory role.
• Financial management of mobile contracts exceeding £1M.
• Experience in client-facing environments.

Responsibilities

• Manage a contract portfolio within the South Region.
• Build long-term relationships with clients.
• Promote excellent working practices for contractual compliance.

Skills

Customer Care / Satisfaction Skills

Strong IT user skills in Word, Excel, PowerPoint

Financial experience of managing portfolios

Education

ONC / NVQ3 in Combined Building Services

NVQ3 in Management & Leadership area with Finance Management

Tools

Computerised Maintenance Management Systems (CMMS)

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Building a sustainable tomorrow

What if your next job wasn't just another job? What if it brought more purpose, more growth, more balance - and more time for what really matters? BAM is where you can do your best work on projects that improve people's lives. And it's also where you'll find the freedom to grow, the support to thrive, and the chance to shape your career on your terms.

BAM FM are looking for a Contract Manager to be an integral part of our team working and managing a contract portfolio within the South Region. This role involves a mixture of hybrid working from home and various site locations in the region and ideally working from our head office in Hemel Hempstead once a week.

In addition to an attractive salary and benefits package including private health care and matched contributory pension scheme, we support further personal growth and career development

Making Possible

• Working alongside the Operations Team, promoting excellent working practices throughout, to ensure contractual compliance whilst maintaining the business reputation and credibility
• Taking full profit and loss responsibility for all contracts
• Building long term relationships with clients
• Providing timely, accurate and concise reports to clients and line management
• Developing and supporting contracts, providing the clients with the maximum range of Products and services to suit the account
• Supporting the strategic budget planning in liaison with the Operations Manager and Finance/Commercial Team for their specific portfolio within the business
• Supporting and operating alongside the Operations Manager and Business Development Team to develop new accounts/contracts, adding engineering expertise and knowledge to support tender bids
• Liaising with and supporting the Health & Safety (SHE) Manager in developing and delivering a robust SHE policy to all accounts/contracts
• Developing the self-performance element of the Specialist Service Mobile Business Team, eliminating the need for using sub-contractors where at all possible.

Your team

This role involves a mixture of hybrid working from home and various site locations in the region and ideally working from our head office in Hemel Hempstead once a week.

What\'s in it for you?

In addition to an attractive salary we offer a significant benefits package including an electric car or car allowance, contributory pension, BUPA, life assurance, 26 days holiday (plus bank holidays), gym subsidy, BAM social club membership and many more exciting benefits.

BAM operates a flexible working policy, actively encouraging periods of remote home working and flexibility in start/finish hours to fit into an individual\'s busy lifestyle.

What do you bring to the role?

• Have five years' experience in a Contract Manager / Supervisory related role, with a technical background.
• Experience of contracts management - Preferred but not essential
• Financial experience of managing portfolio's in excess of £1M (Mobile Contracts) / £2M (Static Sites)
• Customer Care / Satisfaction Skills in a client facing environment
• Experience of working within and managing / supervising within mobile / static site operations
• Preferably a time served Apprentice in a trade discipline to NVQ2 or City & Guilds level
• ONC / NVQ3 in Combined Building Services or individual trade discipline
• NVQ3 in Management & Leadership area with Finance Management
• I.O.S.H. Certificate
• Strong IT user skills in Word, Excel, Powerpoint, Computerised Maintenance Management Systems (CMMS) and Finance package software
• You may be required to undertake an enhanced DBS check
• Full United Kingdom Driving Licence

About BAM

Building a sustainable tomorrow. That's our mission and our promise at BAM. It's how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe.

We strive to create an environment where everybody feels welcome and valued. We're on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.

The application process

BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you.

"Join us in Making Possible"