Compute Technical Solutions Architect

Megaport; Remote; GBP 60,000 - 80,000; Full time

Job summary

A technology company is seeking a Solution Architect focused on compute solutions to engage with sales and customer success teams. The role involves delivering technical expertise in bare metal and GPU architectures, leading customer evaluations, and collaborating across teams to drive customer adoption. Ideal candidates will have 4+ years in customer-facing technical roles, strong expertise in compute architectures, and familiarity with hybrid structures. The position offers flexible working arrangements and a supportive team environment.

Benefits

Flexible working environments

Birthday Leave

Generous study and training allowance

Health and wellness program

Opportunities for career growth

Qualifications

• 4 years in a technical customer-facing role.
• Strong hands-on expertise in bare metal compute and GPU server architecture.
• Understanding of compute buying cycles and solution selling.
• Knowledge of hybrid architectures and containerization.
• Familiarity with networking fundamentals.

Responsibilities

• Lead technical pre-sales for compute solutions.
• Translate customer requirements into tailored architecture designs.
• Deliver technical demos and workshops.
• Support customer onboarding and validate workload performance.
• Collaborate with internal teams to relay customer feedback.

Skills

Technical customer-facing experience

Bare metal compute

GPU/accelerated compute architecture

Virtualization

Workload performance planning

Networking fundamentals

Collaboration with network architects

Job description

About Megaport

We are not your typical tech company and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS) and has transformed the way businesses connect to the cloud data centres and each other. We are publicly listed on the Australian Stock Exchange and partner with the biggest names in tech such as Amazon, Microsoft, Google, Oracle, IBM and more. Headquartered in Brisbane with a crew of over 400 people spread across Asia‑Pacific, Europe and the Americas, our employees enjoy an environment that is collaborative, supportive and (actually) fun.

Our Team Culture

We are a team of problem solvers, pixel pushers, code slingers and cloud fanatics. Culture is more than a poster on the wall; here collaboration beats hierarchy, curiosity fuels our growth and everyone’s voice matters. We take our work seriously but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done and never compromise our values for commercial gain. Most importantly we place our customers at the centre of everything we do.

The Role

The role is part of Megaport’s dedicated bare metal and accelerated compute product, designed for high‑performance, latency‑sensitive workloads. As adoption accelerates across North America, we are expanding our technical depth to support growth. As a Solution Architect you will be the compute technical expert supporting the regional Megaport & Latitude Sales Teams. This overlay specialist role focuses on translating customer workloads into optimized compute architectures, guiding technical evaluations and ensuring customers adopt the right solutions with confidence.

You will work side‑by‑side with Latitude Sales Executives and Customer Success to qualify opportunities, remove technical blockers, design workload‑specific compute solutions and support onboarding for early success. When customers need to understand CPUs, GPUs, bare metal performance, storage profiles or deployment patterns, you are the primary advisor.

This role has a compute‑first focus with network considerations supported in partnership with Megaport’s network Solution Architects when relevant.

What You’ll Be Doing

• Technical Pre‑Sales (Compute)
• Lead all compute discovery, architecture design, sizing and performance mapping for customer workloads.
• Translate technical requirements into tailored bare metal GPU / accelerated compute and storage configurations.
• Deliver technical demos, workshops, whiteboarding sessions and proofs of concept.
• Validate solution feasibility and ensure alignment with Latitude’s compute deployment model.
• Build architecture documentation that drives clarity and accelerates customer decision‑making.
• Overlay Technical Support for Megaport Sales Teams.
• Act as the technical compute specialist embedded into Megaport Sales Pods supporting opportunity qualification and deep technical discussions.
• Bring credibility to conversations involving workload performance scaling strategy, virtualization, containerisation or hybrid deployment models.
• Collaborate with Megaport Solution Architects when cloud connectivity or network design is relevant, ensuring a unified customer approach.
• Help Sales Executives position the combined Megaport Latitude value proposition while staying anchored in compute expertise.
• Cross‑Functional Collaboration.
• Partner with Product and Engineering to relay customer feedback and influence roadmap direction.
• Work with Latitude Procurement and Operations to confirm server availability, GPU / CPU classes and deployment timelines. Maintain accurate technical notes and solution details within CRM systems.
• Contribute to internal documentation, technical enablement materials and repeatable solution patterns.
• Technical Customer Onboarding & Adoption.
• Support customers through evaluations, pilots and onboarding with hands‑on technical guidance.
• Troubleshoot early‑stage issues, validate workload performance and ensure successful deployment.
• Provide a smooth handoff into long‑term success with well‑defined architecture documentation.
• Develop trusted customer relationships by understanding compute strategies and positioning solutions effectively.
• Increase customer adoption and expansion of infrastructure offerings across the territory through hands‑on technical support.

What We Are Looking For

• 4 years in a technical customer‑facing role (Solutions Architect, Sales Engineer, Professional Services Engineer or similar).
• Strong hands‑on expertise in bare metal compute, GPU / accelerated compute server architecture, virtualization and workload performance planning.
• Understanding of compute buying cycles, solution selling and sizing for performance‑intensive workloads.
• Knowledge of hybrid architectures, virtualization stacks, containerisation and provisioning workflows.
• Familiarity with networking fundamentals to situate compute solutions within broader architectures.
• Experience collaborating with network architects when connectivity impacts workload success.

What We Offer

• Flexible working environments with the ability to do your job from anywhere.
• Birthday Leave.
• Generous study and training allowance, 5 days paid study leave.
• Creative, fun and contemporary workspaces.
• Motivated team of industry experts and new talent.
• Celebrated success with Legend and Kudos Awards.
• Health and wellness program.
• Opportunities for career growth and potential for global intra‑company transfers for interested candidates.

#LI-DNI

If you have any questions please reach out to Megaport’s Talent Acquisition Team at emailprotected

NOTE: All Megaport business correspondence is conducted via our business email accounts (@). If you have any concerns please reach out to Megaport’s careers team at emailprotected directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft Teams and does not associate with any email accounts under @.

All applications will be treated in confidence.

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Key Skills

APIs, SOAP, Software Architecture, .NET, Design Patterns, Enterprise Software, AWS, Solution Architecture, Cloud Architecture, Java, SSO, Oracle

Employment Type: Full‑Time

Experience: years

Vacancy: 1