Compliance Manager - Leadenhall Street, London

Farmer J; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A fast-casual dining company in the UK is looking for a Compliance Manager to oversee food safety and health & safety across all locations. The role involves developing compliance frameworks, conducting audits, and training staff. Candidates should have at least three years of experience in a similar role, alongside relevant qualifications such as HACCP and NEBOSH certifications. Benefits include a competitive salary, discounts, and a unique work culture that values compliance and safety.

Benefits

Competitive salary

Daily food and drink allowance

50% discount on off-duty meals

31 days annual holiday

Subsidised healthcare cash plan

Qualifications

• Minimum three years’ experience in compliance within QSR, restaurants, or hospitality.
• Strong knowledge of food safety regulations.
• Confident trainer and communicator able to engage at all levels.

Responsibilities

• Lead compliance framework across all restaurants.
• Conduct quarterly internal compliance audits.
• Design and deliver engaging compliance training.

Skills

Knowledge of HACCP

Allergen procedures

Fire safety knowledge

GDPR knowledge

COSHH

Data analysis skills

Training and communication

Education

Level 4 award in Managing Food Safety in Catering

NEBOSH National General Certificate in Occupational Health & Safety

Level 3 or 4 HACCP qualification

Job description

Compliance Manager - Leadenhall Street, London
Farmer J – Compliance Manager (Food Safety & H&S)
Do you "give a fork" about what you do? Do you love great food? Then this is for you! We're looking for a highly knowledgeable and detail‑oriented Compliance Manager to join the Farmer J farm‑ily. Our new Compliance Manager will lead on food safety and health & safety, ensuring our operations remain legal and compliant as we continue to expand. You'll ensure all monitoring systems are robust and fit‑for‑scale while working closely with suppliers and regulatory bodies. You'll play a key role in new store openings to embed safety standards from day 1 and set the standard by promoting a strong culture of safety for our teams and customers.

Responsibilities

• Lead and maintain a robust compliance framework across all restaurants, ensuring full alignment with UK food safety, health & safety, employment law, data protection, licensing, and industry regulations. Continuously improve processes through effective planning.
• Conduct quarterly internal compliance audits (food safety, health & safety, allergen, fire safety) across all stores, identifying non‑compliance and guiding managers on best practice while highlighting trends to the senior team.
• Prepare and review risk assessments annually or after incidents, report findings and mitigation strategies to the Head of Operations.
• Ensure full compliance with UK legislation, including HACCP, Health & Safety at Work Act, COSHH, Allergen Regulations, GDPR, and licensing laws.
• Act as the primary contact for compliance issues, lead impartial investigations, and ensure effective corrective and preventive action.
• Design and deliver engaging compliance training (e‑learning and in‑person).
• Maintain compliance records, resources and report any serious breaches to the Head of Operations.
• Maintain and manage compliance systems (FSMS, risk assessments, fire safety plans, allergen matrix, cleaning schedules).
• Manage relationships with regulatory bodies (EHO, HSE, FSA, local authorities) and external inspections at all locations.
• Ensure all sites are trained and set up to achieve and maintain 5‑star EHO ratings.
• Oversee incident reporting and follow‑up investigations.
• Provide first aid and fire safety guidance; manage relationships with training providers.
• Use data to create company‑wide risk maps and action logs.

Qualifications

• Minimum three years’ experience in compliance within QSR, restaurants, or hospitality.
• Strong knowledge of HACCP, allergen procedures, fire safety, GDPR, COSHH, and waste management.
• Confident trainer and communicator able to engage at all levels.
• Skilled in using data and insights to drive improvements.
• Embodies Farmer J’s values: bold, humble, willing to learn, conscious, and committed.
• Promotes a culture where every farmer "gives a fork" about safety and compliance.
• Level 4 award in Managing Food Safety in Catering (CIEH, Highfield, or equivalent).
• NEBOSH National General Certificate in Occupational Health & Safety (or IOSH Managing Safely minimum).
• Level 3 or 4 HACCP qualification.
• First Aid at Work and Fire Safety training.
• Allergen Management and COSHH training (usually included in Level 4 Food Safety).
• CIEH membership (desirable).
• First‑class organisational skills and the ability to juggle multiple projects.

Benefits

• Competitive salary depending on experience.
• Daily food and drink allowance during shifts.
• 50% discount across all our restaurants when off duty.
• You will never work on your birthday, and you will be paid for it!
• 31 days holiday per year, including bank holidays, and increasing with length of service.
• Medicash – subsidised healthcare cash plan.
• Employee Assistance Programme by Hospitality Action.
• Green commute – cycle scheme.
• A great opportunity to grow as we continue to grow!

Why Farmer J