Compliance Administrator

Time Recruitment Solutions Ltd; England; On-site; GBP 25,000; Full time

Job summary

A leading healthcare provider is seeking a Compliance Administrator to support the Hospital Director and Senior Management Team. This role is essential for ensuring high standards of patient safety, governance, and service quality. Responsibilities include providing administrative support, monitoring patient experience, and assisting with investigations. Strong administrative experience in healthcare, excellent communication, and organisational skills are required. The position offers a salary of £25,000 annually and is permanent.

Qualifications

• Strong administrative experience, ideally in healthcare.
• Excellent communication and organisational skills are essential.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Provide professional administrative support to the Hospital Director.
• Assist with investigations and ensure compliant reporting.
• Monitor patient experience and support service improvement.

Skills

Strong administrative experience, ideally within healthcare

Excellent communication skills

Organisation skills

Time management skills

Ability to work under pressure

First-class customer service skills

Experience with audit processes

Diary management skills

Job description

Compliance Administrator

Location: Altrincham

Salary: £25,000 per annuum

Contract: Permanent

Time Recruitment is proud to be the exclusive recruitment partner for this exciting opportunity.

We are seeking a highly organised and detail-oriented Compliance Complaints Administrator to join a leading healthcare provider. This role is pivotal in supporting the Hospital Director and Senior Management Team to ensure the highest standards of patient safety, governance, and service quality.

Key Responsibilities

• Provide professional administrative and secretarial support to the Hospital Director.
• Support a culture of patient safety and learning from incidents and complaints.
• Assist with investigations and reviews, including serious incidents, whistleblowing, and complaints, ensuring timely and policy-compliant reporting.
• Monitor patient experience, identify themes, and support improvements in practice and policy.
• Work with senior leaders on service improvement plans and quality performance indicators.
• Maintain accurate records of CQC notifications, incident reports, and governance reviews.
• Coordinate responses to patient complaints in line with policy.
• Prepare quality reports and lead the organisation of Clinical Governance meetings.
• Contribute to clinical audits, policy development, and embedding of learning.
• Use data systems to support improvements in patient safety and experience.

Skills & Experience

• Strong administrative experience, ideally within healthcare.
• Excellent communication, organisation, and time management skills.
• Ability to work under pressure and meet tight deadlines.
• First-class customer service skills.
• Experience with audit processes and diary management.