Community Housing Manager

Blue Octopus Recruitment Ltd; Gloucester; On-site; GBP 19,000 - 37,000; Full time

Job summary

A leading housing provider in Gloucester is seeking a Neighbourhood Manager to deliver exceptional housing management services. The role focuses on building relationships with customers while managing tenancy issues and ensuring safety and compliance of properties. Candidates should have relevant housing qualifications and experience in statutory services. With a commitment to customer advocacy, this position offers an opportunity to make a significant impact in the community.

Qualifications

• Proven experience in the delivery of statutory housing services.
• Up-to-date knowledge of Housing Law and its application in social housing.
• Experience in handling complex tenancy cases and enforcement action.

Responsibilities

• Deliver a high-quality housing management service across various housing types.
• Build strong relationships with customers and collaborate with colleagues.
• Manage tenancy and neighborhood matters, including inspections and welfare checks.

Skills

Customer advocacy

Relationship building

Conflict resolution

Data analysis

Education

Level 3 Diploma in Housing Practice

Job description

A leading housing provider in Gloucester is seeking a Neighbourhood Manager to deliver exceptional housing management services. The role focuses on building relationships with customers while managing tenancy issues and ensuring safety and compliance of properties. Candidates should have relevant housing qualifications and experience in statutory services. With a commitment to customer advocacy, this position offers an opportunity to make a significant impact in the community.