Communications Officer

Plymouth Community Homes; West Alvington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading social housing association is seeking a Communications professional to support effective communications and manage public relations. The role demands skills in crisis communications and media relations while delivering creative solutions under tight deadlines. With a focus on providing affordable housing, the organization offers a flexible working environment, a comprehensive benefits package, and a commitment to equal opportunities. Interested candidates are encouraged to apply following the provided instructions.

Benefits

Flexible working opportunities

Excellent pension scheme

Free onsite gym

Volunteer work opportunity

Generous annual leave

Free Employee Assistance programme

Free flu vaccination

Cycle to Work scheme

Engaging workplace events

Qualifications

• Demonstrable experience in communications, public relations or journalism.
• Ability to deliver effective communications under pressure.
• Experience in managing crisis communications.

Responsibilities

• Provide effective communications support to the organization.
• Manage proactive and reactive public relations daily.
• Deliver two-way communications to internal and external audiences.

Skills

Experience in communications or public relations

Creativity

Crisis communications management

Media relations

Job description

About the role

In this varied and demanding role, you will provide effective communications support to PCH, reporting to the Communications Manager and managing proactive and reactive PR on a daily basis.

You’ll need to deliver effective two-way communications to a range of internal and external audiences using a variety of channels, and using your creativity to stand out from the crowd.

The successful candidate will need to be able to work under pressure, manage competing demands and meet tight deadlines, and be confident making informed decisions on communications issues which could have a significant impact on the business.

Our ideal candidate for this role is someone who:

• Has demonstrable experience of working in communications, public relations or journalism
• Is highly creative, confident, and comfortable working under pressure and managing competing demands
• Has experience of effectively managing crisis communications, media relations and ensuring well-planned and targeted communications activity

About Plymouth Community Homes

We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we’re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy.

With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes.

What we can offer you

• Flexible working opportunities including flexi-time and hybrid working
• Excellent pension scheme with a high level of employer contributions
• Free, fully equipped onsite gym and changing facilities.
• The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
• Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
• Free Employee Assistance programme, including free counselling
• Free annual flu vaccination
• Cycle to Work scheme
• The opportunity to work in a beautiful and vibrant part of the Southwest
• We support digital working with modern devices/smart phones
• It’s fun to work here- we have dress down Fridays, company quizzes, and lots of charity events throughout the year
• Our modern and spacious offices are right on a bus route, and just three miles from the city centre
• We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co‑op, Starbucks and Tim Hortons

To Apply

If you are interested in this fantastic opportunity please select apply and complete our form, making reference to the person specification to demonstrate how you consider that your knowledge, skills and experience meet the requirements of the job.

For an informal discussion about this role, please contact Mary O'Leary, Head of Communications, Marketing & External Affairs, at [e-mail]

This post is not suitable for job share.

Shortlisting Date: 28th January 2026

Interview Date: WK of 4th February 2026

If you are an apprentice, please ensure that you make the Talent Management & Staff Development team aware that you intend to apply for this position.

We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.