Communications Architect

Princes Limited; Liverpool; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading food manufacturer is seeking a Communications Architect in Liverpool to manage network communications and ensure IT service security. Responsibilities include overseeing network security, managing communication projects, and ensuring efficient communication mechanisms. Candidates should be knowledgeable in Aruba LAN and network management technologies. This position offers a hybrid working environment with excellent benefits including a cash car allowance and generous annual leave.

Benefits

Cash Car allowance

25 days annual leave + birthday off

14.5% pension (employee 5%, employer 9.5%)

Hybrid/flexible working (4 days in office, 1 WFH)

Private medical, critical illness cover

Qualifications

• Knowledge of Aruba LAN technologies in office and production environments.
• Experience with SD-WAN and Wireless LAN technologies.
• Skills in Microsoft Windows Server networking, DNS, and DHCP.

Responsibilities

• Manage the network and communications mechanisms for efficient communication.
• Develop efficient internal and external communication mechanisms.
• Oversee network security in collaboration with security teams.

Skills

Aruba LAN technologies

Network Access Control management

SD-WAN technologies

Telephony technologies

Supplier management

Microsoft Windows Server networking

Fortinet Firewall skills

Project management

Excellent communication skills

Job description

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Vacancy: Communications Architect

Employment Type: Permanent

Country: United Kingdom

Location: Liverpool

Business Area: Finance

Workplace Type: Hybrid

About Princes

The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France, and Mauritius. Princes manufactures different food and drink products responsibly sourced and enjoyed by consumers every day. We strive to be an employer of choice where our colleagues are proud to represent our business.

Role Description

• Assume key responsibility for evaluating, recommending, implementing, and managing the network and communications mechanisms necessary for efficient communication within the Princes Group and with business partners, with guidance from the Head of IT Service Delivery.
• Assist in setting key IT strategies in conjunction with the Head of IT Service Delivery and Senior Management.
• Manage escalated incidents from the Business Systems Support team, analyzing problems and formulating practical resolutions to ensure IT service security and availability.
• Ensure that IT communications infrastructure elements are managed to comply with Princes’ IT General Controls.
• Distribute knowledge among support team colleagues.

Dimensions

The Communications Architect is responsible for delivering the network infrastructure used by all employees and IT services daily. The role covers:

• Global users
• Royal Liver Building head office
• 14 UK sites, 10 manufacturing sites, 3 warehouses, 1 data center
• 3 European sites, 2 manufacturing sites, 1 office
• 2 Mauritius manufacturing sites
• Servers

Internal contacts include staff at all levels, from junior staff to Chief Executives. External contacts involve technology partners for equipment, services, support, and strategy development.

Principal Responsibilities

• Develop and manage efficient communication mechanisms, internal and external.
• Manage relationships with communication partners and contracts.
• Oversee network security in collaboration with Security Architect and Head of IT Service Delivery.
• Manage communication projects within schedule and budget.
• Provide capacity and usage reports to inform future investments.
• Stay updated on emerging communication technologies and recommend strategies.
• Contribute to business continuity and disaster recovery planning.
• Provide incident reports, root cause analysis, and preventative measures for outages.
• Manage change processes following company policies.
• Support and administer the network and communication environment for continuous access.
• Maintain up-to-date documentation for support purposes.
• Assist in troubleshooting IT core infrastructure, including firewalls and network segmentation.

Role Requirements

Knowledge, Skills & Experience:

• Aruba LAN technologies in office and production environments.
• Network Access Control management.
• SD-WAN and Aruba Wireless LAN technologies.
• Telephony and Mobile Device Management technologies.
• Supplier management, secure networking, remote access, and internet technologies.
• Microsoft Windows Server networking, DNS, DHCP.
• Fortinet Firewall and VMware ESX networking skills.

Non-technical skills include:

• Billing practices knowledge.
• Business Continuity and Disaster Recovery principles.
• Report writing, problem-solving, project management.
• Attention to detail, ITIL principles, excellent communication skills.
• Decision-making for core infrastructure availability.

Benefits

• Cash Car allowance
• 25 days annual leave + birthday off
• 14.5% pension (employee 5%, employer 9.5%)
• Hybrid/flexible working (4 days in office, 1 WFH)
• Additional holiday options, family policies, life assurance, private medical, critical illness cover, learning opportunities, incentive scheme

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