Commissions Administrator 12 month Fixed Term Contract

Unum European Holding Company Limited; Dorking; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A specialist employee benefits provider in Dorking is seeking a Commissions Administrator on a 12-month Fixed Term Contract. You will ensure accurate payment of commissions, maintain financial records, and manage customer queries. The ideal candidate requires strong communication skills, attention to detail, and proficiency in Word & Excel. This full-time role offers hybrid working, competitive benefits, and a supportive workplace culture.

Benefits

Full training

DC Pension scheme

Life medical and income insurance

Access to remote GP and wellness coaching

27 days holiday plus Bank Holidays

Qualifications

• Proficient in Word & Excel with the ability to follow processes.
• Ability to work independently and as part of a team.
• Effective written and verbal communication skills.
• Strong time management skills under pressure.
• Capable of critical thinking and problem resolution.

Responsibilities

• Ensure accurate commission payments to intermediaries.
• Update financial systems with commission data.
• Manage customer relationships and communication for commission queries.
• Maintain detailed records and complex processes.
• Conduct bank reconciliations related to premiums.

Skills

PC Literate

Ability to work in a team

Strong communication skills

Organizational skills

Problem-solving abilities

Job description

Job Posting End Date : September 24

Who are we

We're a specialist employee benefits provider striving to create healthy happy workplaces. As part of the international Unum Group we're on a collective mission to help the working world thrive.

The role

What will you be doing

Commissions Administrator 12 month Fixed Term Contract (internally known as a CS Accounting Technician)

Location : Dorking 3 days per week (hybrid working)

What will you bring

Unum UK are looking for a Commissions Administrator who will be responsible for ensuring the commission payments are accurately paid to Unum intermediaries. You will accurately update our financial systems with commissions paid to ensure that the correct cost of business acquired is recorded in our accounts.

Your communication skills and accuracy when maintaining records will be key when paying commissions and preparing financial records.

Key Accountabilities

• Establish and maintain internal and external customer relationships to support with commission queries via written and verbal communication.
• Maintain update records and administer complex processes with a strong attention to detail.
• Prepare and process premium money movements across policies and direct debit refusals.
• Undertake Bank Reconciliations relating to premiums paid refunded or journaled.
• Broker and internal administration including report production.

Required knowledge and skills

• PC Literate including Word & Excel ability to apply processes and procedures.
• Ability to work as a team as well as on own initiative.
• Strong communication skills both written and verbal.
• Organisation and management of time whilst working under pressure delivering on commitments to meet targets and deadlines.
• Ability to identify problems and apply critical logical reasoning to resolve issues.

Our Benefits

• Full training
• DC Pension scheme
• Life medical and income Insurance
• Access to remote GP nutrition coaching personal training unlimited mental health support and medical 2nd opinion
• 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
• Monday - Friday (no weekends)

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Why join us

At Unum we’ve created a workplace where people feel supported to progress and grow and can see their ambitions coming to life.

We’ve built a supportive inclusive environment where you can be yourself whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth your possibilities are endless.

If you need assistance and / or reasonable accommodation due to a disability during the application or recruiting process please send a request to .

Company : Unum UK

Required Experience :
Unclear Seniority

Key Skills

• IVR
• SOAP
• Avaya
• Solaris
• Cost Accounting Standards
• Database Design
• Hibernate
• ITIL
• Weblogic
• Express.js
• Contracts
• ASP

Employment Type : Full-Time

Experience : years

Vacancy : 1