Commercial Trading Performance Manager

Nuffield Health; London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading health charity in London is seeking a Commercial Trading Performance Manager. This role involves driving profit growth across fitness services, executing trading strategies, and collaborating with various teams to enhance member experience. The ideal candidate will have strong commercial experience, analytical skills, and a relevant degree. The position offers a hybrid working model and a competitive salary.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Proven experience in commercial trading, ideally within a subscription-based or health & fitness business.
• Strong analytical skills with a track record of delivering revenue and profitability targets.
• Creative thinker with a passion for innovation and continuous improvement.

Responsibilities

• Drive Commercial Performance & Insight by monitoring club-level trading data.
• Execute Retention Strategies by implementing churn reduction plans.
• Manage Trading Partnerships with regular reviews to maximise leads and joiners.

Skills

Commercial trading experience

Analytical skills

Stakeholder management

Campaign execution

Pricing strategy

Education

Degree in a relevant discipline

Job description

Overview

Commercial Trading Performance Manager

Barbican, London | Hybrid Working (1-2 office days a week) | Commercial | Permanent | Full-Time

Competitive salary available, depending on experience

37.5 hours per week

Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.

We’re looking for a dynamic, commercially-minded individual to help drive ambitious profit growth across our fitness and wellbeing services—specifically Personal Training (PT), Swim, and Membership retention.

As ourCommercial Trading Performance Manager, you’ll play a pivotal role in shaping and executing trading strategies that deliver revenue and EBITDA growth. You’ll work cross-functionally with Regional Directors, Club Managers, and central teams (Marketing, Digital, IT, and Operations) to optimise in-club trading, reduce churn, and enhance member experience.

As our Commercial Trading Performance Manager, you will:

Responsibilities

• Drive Commercial Performance & Insight by monitoring club-level trading data, identifying risks and opportunities, and delivering actionable insights to grow PT, Swim, and Membership revenue.
• Execute Retention Strategies by supporting the Head of Trading in implementing churn reduction plans and using member behaviour trends to inform short- and long-term decisions.
• Manage Trading Partnerships such as Gympass, ClassPass, AXA, Vitality, and Blue Light Card, with regular monthly and quarterly reviews to maximise leads, joiners, and conversion.
• Lead Pricing & Promotions for PT and Swim services, including setting up offers and working 1:1 with Marketing to deliver innovative, high-impact campaigns.
• Embed Commercial Excellence by partnering with Regional Directors, Club Managers, and National Swim Managers to ensure site-level execution of national campaigns and tactical initiatives.
• Collaborate Cross-Functionally with Marketing, Digital, and Operations teams to shape and deliver promotional campaigns with measurable ROI and in-club activations that drive short-term sales.

Qualifications

• Proven experience in commercial trading, ideally within a subscription-based or health & fitness business.
• Strong analytical skills with a track record of delivering revenue and profitability targets.
• A creative thinker with a passion for innovation and continuous improvement.
• Excellent stakeholder management skills—credible, articulate, and able to influence at all levels.
• Experience in campaign execution, pricing strategy, and partnership management.
• Degree or equivalent in a relevant discipline.

Why Join Us?

At Nuffield Health, we’re not just a charity—we’re a movement. Every trading decision you make contributes to our social return on investment and helps us deliver on our purpose:building a healthier nation.

You’ll be part of a high-performing, cross-functional team with clear accountability and the freedom to innovate. If you’re passionate about commercial success and public impact, we’d love to hear from you.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what’s important to you.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

Apply today… It starts with you.