Commercial Operations & Sales Support Specialist

Tiger Recruitment; Greater London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A values-driven food and beverage company located in Shoreditch, London, is seeking a Sales Administrator to enhance its commercial operations. The role emphasizes delivering excellent customer service, accurate data management, and supporting the commercial team. Essential skills include experience in sales support and customer service, strong organizational skills, and proficiency with Excel. This full-time position offers a salary range of £30,000 - £35,000 depending on experience, and requires working 5 days a week in the office.

Qualifications

• Experience in sales support, customer service, or commercial administration.
• Ability to manage multiple priorities effectively.
• Comfortable working with digital customer portals and platforms.

Responsibilities

• Process customer orders accurately and handle deliveries.
• Maintain and update product portfolios across channels.
• Complete and manage new line forms and customer setup.
• Manage data requests and system updates for customers.
• Act as first contact for product complaints and maintain records.
• Assist with compliance documentation and customer audits.
• Support Retail and commercial teams with administrative tasks.
• Produce reports on product availability and customer activity.

Skills

Sales support experience

Customer service

Order processing

Strong organizational skills

High attention to detail

Confident in Excel

Strong communication skills

Experience with digital customer portals

Tools

ERP platforms

Job description

A values-driven food and beverage company located in Shoreditch, London, is seeking a Sales Administrator to enhance its commercial operations. The role emphasizes delivering excellent customer service, accurate data management, and supporting the commercial team. Essential skills include experience in sales support and customer service, strong organizational skills, and proficiency with Excel. This full-time position offers a salary range of £30,000 - £35,000 depending on experience, and requires working 5 days a week in the office.