Commercial Contracts Manager - Health

Serco; Stirling; On-site; GBP 45,000 - 65,000; Full time

Job summary

A dynamic individual is sought for the role of Commercial Contracts Manager at Serco in Stirling, Scotland. The position involves managing contracts within the health sector, with responsibilities including negotiation, risk management, and stakeholder engagement. The ideal candidate will have a strong background in public sector outsourcing and a proactive approach to achieving commercial outcomes.

Benefits

Company car / £0 cash alternative

Bonus scheme

Pension – 6%

Employee Assistance Programme

Qualifications

• Strong commercial and contractual acumen with a practical mindset.
• Experience in PFI or public sector outsourcing.
• Proficient in drafting and negotiating contracts.

Responsibilities

• Manage and negotiate complex commercial contracts.
• Identify contractual risks and opportunities.
• Provide commercial advice across project lifecycles.

Skills

Commercial acumen

Stakeholder management

Negotiation

Job description

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Commercial Contracts Manager - Health, Stirling

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Client:

Serco

Location:

Stirling, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f1b06d7f9f13

Job Views:

7

Posted:

19.08.2025

Expiry Date:

03.10.2025

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Job Description:

Commercial Contracts Manager – Health
Full Time, Permanent
Band 2 | Salary is competitive based on experience

Location: Scotland (Central Belt) - Based at our Forth Valley location with a requirement for regular presence across our Scottish sites

Here at Serco, we are seeking a dynamic and proactive Commercial Contracts Manager to play a critical role in shaping, negotiating, and managing contracts across our Scottish Health portfolio. This is a high-impact role for an ambitious individual who thrives in an operational and fast-paced environment.

As a Commercial Contracts Manager, you will be embedded in our Health Business Unit, providing expert commercial and contractual support across the entire contract lifecycle. You’ll be instrumental in driving strong commercial outcomes while protecting the business from undue risk.

Working closely with operational teams, legal, and wider commercial colleagues, you’ll lead negotiations with customers, subcontractors, partners, and SPVs. Your focus will be on delivering value, minimising risk, and improving performance across our portfolio of complex contracts—including Public Finance Initiative (PFI) agreements, where your experience will be essential.

As part of this you’ll:

• Act as a trusted business partner, delivering expert commercial and contract advice across live projects.
• Draft, negotiate, and manage complex commercial contracts and variations with external and internal stakeholders.
• Shape and influence contractual relationships, ensuring alignment with business goals and operational realities.
• Identify and manage contractual risks and opportunities to drive profitability and reduce value leakage.
• Support contract transitions, bid submissions, and project handovers with a clear focus on commercial strength.
• Contribute to due diligence, assurance reviews, and strategic initiatives across the Business Unit.
• Work collaboratively across functions, engaging confidently with senior leaders and on-site teams across Scotland.
• Provide quality contract reviews, advice and support for the BU’s bids and pursuit of new business including:
• contract reviews, interpretation and risk assessments;
• preparation of bid responses relating to the contract terms (including assumptions and dependencies);
• negotiation and dialogue with customers on Ts & Cs matters;
• key partner and subcontractor negotiations and documentation; and
• contractual aspects of transition and bid to contract handover

What you’ll need to do the role:

• Strong commercial and contractual acumen with a practical, solutions-driven mindset.
• Experience in PFI or public sector outsourcing is essential.
• Comfortable drafting and negotiating contracts.
• A true “doer”—proactive, operational, and not afraid to get stuck in.
• Strong communication and stakeholder management skills, with the ability to influence and lead commercial conversations.
• Adept at balancing commercial, legal, and operational perspectives to deliver effective outcomes.
• Project-driven with the ability to prioritise and thrive in a dynamic environment.
• Ambitious and looking to step into senior commercial leadership in the future.
• You will need to be visible across our Scottish Health portfolio at least three days per week.

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain aworld of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

• Company car / £0 cash alternative
• Bonus scheme of % on target and % exceeding targets
• Pension – 6%
• Employee Assistance Programme
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion