Commercial Assistant

BG Automotive; Stratton St. Margaret; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive company in Stratton St. Margaret is seeking a Commercial Assistant to support UK and Export customers as well as sales teams. The ideal candidate will excel in customer relationship management and assist with various sales processes. This role offers competitive salary options, growth opportunities in a supportive environment, and modern office facilities.

Benefits

Competitive Salary

Work from modern office

Growth Opportunities

Supportive Team

Workplace pension

On-site parking

Qualifications

• Proficient in Microsoft Office, especially Excel using formulas and pivot tables.
• Excellent communication skills, both written and oral.
• Strong attention to detail and time management.

Responsibilities

• Build relationships with customers to generate new sales.
• Analyze pricing and recommend changes.
• Assist sales team with product queries.

Skills

Customer first approach

Excellent IT skills

Confident communication

Analytical problem-solving

Time management

Organizational skills

Written communication

Attention to detail

Process driven

Teamwork

Innovative thinking

Tools

Microsoft Excel

Job description

We are looking for a Commercial Assistant to work with both our UK and Export customers as well as our sales teams to help grow the business.

The Commercial Assistant will become the “go to person” for internal sales requests and will be involved in the sales funnel process, updating the CRM, ensuring all customer requests are kept up to date and giving the sales teams the right tools to ensure a high conversion rate.

This role would suit a Customer Service Advisor looking for a change in their career to a more proactive role.

Responsibilities

• Building relationships with customers to generate new sales through gap analysis, price changes and new products/part numbers
• Analysing pricing and making recommendations based on pre-approved guidelines
• Competitor analysis and then changes to our offer as a result
• Customer management
• Build deep, trusted relationships with our key accounts
• Assist Sales team with product queries - this will include cross referencing, pricing, bill of contents enquiries and catalogue requests

Required skills

• Customer first approach
• Excellent IT skills especially Microsoft Office and in particular Excel (formulas, pivot tables)
• Confident picking up the phone to customers around the world
• Analytical approach to problem solving
• Excellent time management and organisational skills
• Excellent written and oral communication skills
• Meticulous attention to detail
• Process driven individual
• Highly motivated
• Team working, able to build strong relationships
• Innovative thinker

What We Offer You

• Competitive Salary: We\'re open to tailoring the job offer to fit your skills and experience.
• Environment: Work from our modern Swindon offices.
• Growth Opportunities: Be part of an ambitious, fast-growing company.
• Supportive Team: Join a close-knit group that values fresh ideas, innovation, and teamwork
• Workplace pension
• On-site parking, Drinks & Fruit complimentary, Service gifts for 5,10,15 plus years
• Increased holiday for long service