Colorectal Cancer Navigator | Croydon Health Services NHS Trust

Croydon Health Services; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in London is seeking a Navigator for the Colorectal Cancer Service to manage patient tracking and facilitate care coordination. The successful candidate will ensure timely diagnosis and treatment for urgent cancer patients while working with multidisciplinary teams to optimize patient experiences. Strong communication skills and experience in healthcare management are essential for this role. This is an opportunity to make a significant impact in the lives of patients in need.

Qualifications

• Experience in patient management and care coordination.
• Strong communication skills for patient interaction.
• Ability to work with multidisciplinary teams.

Responsibilities

• Manage patient tracking lists against diagnostic targets.
• Coordinate care and facilitate access to the colorectal cancer pathway.
• Ensure quality diagnosis and treatment for urgent cancer patients.

Job description

Overview

The Colorectal Cancer Service triages urgent suspected cancer patients to enable booking into the most appropriate clinic, whether nurse-led or consultant-led.

Following first appointments, the Navigator ensures timely access to care for urgent patients, working with MDT coordinators and the admin team.

Responsibilities

• Managing patient tracking lists, monitoring progress against targets such as 28 day diagnosis, liaising with personnel to meet targets, and delivering high performance and patient experience.
• The Navigator will coordinate care, communicate with patients, and facilitate access to optimise the colorectal cancer pathway.
• They will play an instrumental role in ensuring quality and timeliness of diagnosis and treatment for suspected cancer patients.

Additional information

Proposed Interview date: 17th October 2025

This advert closes on Sunday 5 Oct 2025

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Please see the attached supporting document which contains more information about the role in the job description and person specification.