Clinical Advisor

IC24; Ashford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A not-for-profit social enterprise is seeking NHS 111 Clinical Advisors for complex triage and patient support in Ashford. Ideal candidates will be Registered Nurses or Paramedics with recent primary care or A&E experience. The role offers various shifts with competitive pay and opportunities for career development, including hybrid working after 6 months.

Benefits

Additional annual leave

NHS Pension Scheme

Free independent counselling service

Learning and development opportunities

Discount platform membership

Access to NHS Discount Schemes

Qualifications

• 2+ years of recent experience in primary care or A&E.
• Must be able to commit to 8 weeks of full-time training if not Pathways trained.
• Eligibility to work in the UK and DBS disclosure in line with employment checks.

Responsibilities

• Carry out complex triage using clinical expertise.
• Provide vital advice to patients and support call handlers during critical situations.
• Participate in paid training and ongoing career development.

Skills

Complex triage

Clinical expertise

Patient advice

Education

Registered Nurse or Paramedic

Job description

Overview

We are looking for NHS 111 Clinical Advisors to join IC24, a not-for-profit social enterprise providing patient-focused primary care services. This role involves complex triage, providing vital advice, and supporting call handlers during critical situations to keep patients safe. After 6 months, hybrid working may be available.

Location: Ashford, Kent.

Hours available: minimum 12 hours per week, up to 37.5 hours per week. Pay framework starts from £19.12 through training, up to £24.86 on Saturdays and £30.59 on Sundays plus bank holidays. Full-time and part-time roles with various shift patterns are described below.

Responsibilities

• Carry out complex triage using clinical expertise
• Provide vital advice to patients and support call handlers during critical situations
• Participate in paid training and ongoing career development
• Support opportunities to train as an ACP or UCP

Requirements

• Registered Nurse or Paramedic with 2+ years of recent experience in primary care or A&E
• Must be able to commit to 8 weeks of full-time training if not Pathways trained
• If Pathways trained, three months of satisfactory audits are required
• Eligibility to work in the UK and DBS disclosure in line with employment checks

Shifts and Working Patterns

Full-Time Roles:

• Standard shifts include a mix of early and late shifts
• Early shifts start at 7am or 8am
• Late shifts finish at 9pm or 10pm
• Option to work only late shifts for full-time staff
• Night shifts available (typically 22:00–06:00)
• Weekend work required at least every other weekend (option to work every weekend)

Part-Time Roles:

• Evening-focused shifts with some early/late flexibility
• Early shifts 6am–12pm; Late shifts 4pm–10pm; weekend shifts available
• Additional hours may be available during peak demand

What’s in it for you

• Pay framework as described above
• Additional annual leave above statutory minimum based on service
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Free membership to reward and discount platform
• Access to Blue Light Card and other NHS Discount Schemes

Additional information

Employment is subject to proof of eligibility to work in the UK, satisfactory enhanced DBS disclosure, and two references. A job description and person specification are available on request. IC24 is an equal opportunity employer and welcomes applications from all qualified individuals. If you require reasonable adjustments or an accessible version of recruitment documents, please contact the recruitment team.