Clinical Administrator

Lancashire & South Cumbria NHS Foundation Trust; Morecambe; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare organization in Morecambe is seeking an Administrative Support professional to join its Child and Adolescent Mental Health Team. The role involves providing comprehensive administrative assistance, managing communications, and engaging with various healthcare professionals. Ideal candidates should possess excellent IT and interpersonal skills, be organized, and demonstrate reliability. This is a full-time permanent position with opportunities for flexible working arrangements.

Benefits

Flexible working arrangements

Positive work/life balance

Qualifications

• Experience in administrative support in a healthcare setting.
• Strong capacity to communicate with various stakeholders.
• Ability to work collaboratively within a multi-disciplinary team.

Responsibilities

• Manage daily administrative tasks and communications.
• Coordinate appointments and manage waiting lists.
• Provide customer service to internal and external stakeholders.

Skills

Excellent IT skills

Interpersonal skills

Data inputting

Organizational skills

Flexibility

Reliability

Job description

Overview

We are offering an exciting opportunity for an experienced and enthusiastic person to support the Child and Adolescent Mental Health Team. This post is based at Harvey House in Lancaster. This is an exciting opportunity for enthusiastic and motivated individuals to join a community based children's mental health service and work as part of a multi-disciplinary team. This team includes psychological therapists, nurses and psychiatrists. The post holder must be able to provide efficient administrative support and have excellent IT, keyboard and data inputting skills. You will also require strong interpersonal skills, be able to demonstrate initiative and the ability to organise your workload effectively. The work is varied, interesting and demanding and candidates need to be organised, flexible and reliable. We are looking for people who possess the ability to meet the demands of the service, and also to be able to communicate with a wide range of people, including patients, carers and health professionals.

Responsibilities

• Receiving, allocating and despatching internal / external mail in line with the Trust policy.
• Acting as the first point of contact for the unit/department, providing comprehensive customer service and enquiry provision to internal and external customers of the Trust.
• Providing a comprehensive administrative service which will include minute taking, cover, compilation of reports and other correspondence on behalf of the team manager and other members of the team, ensuring a high standard in accordance with Trust standards.
• Creating and maintaining effective working relationships with staff at all levels, internal and external across the whole health economy.
• Working collaboratively with the appropriate management teams and other departments including clinicians to ensure that the appropriate leads are notified in the case of matters of urgency and dealt with in a timely manner.
• Attend and participate in team meetings and admin services meetings as required.
• Day to day management of waiting list and booking of appointments.
• Care professionals, The post is 37.5 hours per week and is a permanent post within the team, 9am-5pm.

Additional information

Please note: This post is subject to a Standard DBS Clearance.

About the employer

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care. The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area. The Trust encourages flexible working and supports a positive work/life balance. We would consider working patterns such as term time, part time, compressed hours, flexi-time and career breaks. Applicants are encouraged to state clearly on their application forms this request and discuss these options at interview.

How to apply

For more information please visit our website via Lancashire & South Cumbria NHS FT