Client Specialist

McEwan Fraser Legal; City of Edinburgh; On-site; GBP 80,000 - 100,000; Full time

Job summary

A growing property firm in Edinburgh seeks a Client Specialist. This role involves handling property enquiries, liaising with clients and buyers, and promoting services. Ideal candidates should possess strong listening skills and enjoy interacting with people. This fast-paced position offers opportunities for entry into the property industry and potential career development within the company. If you're interested in property and client relations, this is an excellent opportunity to start your career.

Qualifications

• Great listening skills and enjoyment in dealing with people.
• Interest in the property industry.

Responsibilities

• Assist potential viewers with property enquiries.
• Liaise with clients and buyers via telephone and email.
• Promote company's services and make referrals.
• Update colleagues about client property activity.
• Follow up on information requests and gather feedback.
• Update information on software system and perform other administration duties.

Job description

Due to business demand and a focus on continued success, we are currently looking for Client Specialists to join us in our Edinburgh Head Office.

If you’ve ever been told you’re a great listener and you enjoy dealing with people, this is an ideal opportunity. As an added bonus, you will gain valuable, hands‑on property experience in this fast‑paced role which is a great start for anyone that has an interest in property but hasn’t been able to find an introductory pathway into the industry. McEwan Fraser Legal is known for its innovation, rapid expansion and internal promotions so this opportunity could lead to future career opportunities within the Company.

Your Main Responsibilities will include the following:

• Assisting potential viewers with general property enquiries and property booking requests
• Liaising with clients and buyers via telephone and email
• Promoting McEwan Fraser Legal’s range of services and making referrals for property, financial and legal advice
• Updating your colleagues about the activity on their clients’ properties
• Following up information requests and speaking to viewers to gain their feedback
• Updating information on bespoke software system with other general administration duties as required