Clerical Officer | Tameside and Glossop Integrated Care NHS Foundation Trust

Tameside and Glossop Integrated Care NHS Foundation Trust; Hyde; On-site; GBP 22,000 - 25,000; Full time

Job summary

A local health care provider in Hyde is seeking a Clerical Officer to join the Community Administration service. The role involves providing clerical support to Health Care Professionals and being the first point of contact for the community. Successful candidates must have administration experience, excellent IT and communication skills. The position is permanent, with flexible working and a commitment to diversity and inclusivity.

Benefits

Flexible working

27-33 days annual leave plus bank holidays

NHS Pension Scheme

Free eye tests and health checks

Gym discount

Free bicycle loan scheme

Salary sacrifice car scheme

Qualifications

• Administration experience is essential.
• Ability to deal with the general public positively.
• Good standard of typing and IT skills required.

Responsibilities

• Provide a full range of clerical tasks to Healthcare Professionals.
• Use patient administration system to book appointments.
• Manage incoming and outgoing mail.

Skills

Excellent communication skills

Typing skills

IT skills (spreadsheets, word processing)

Customer care

Job description

Overview

Clerical Officer
Band 2 - 37.5 hours
Permanent

We are currently looking for an enthusiastic individual to join our Community Administration service. This post will work within Hyde locality providing full clerical support to Health Care Professional teams that are based at Rowan House. Working as part of a team, the post holder will act as the first point of contact for all community therefore the post holder must have the ability to deal with the general public and have a positive approach to customer care. Administration experience is essential as you will be expected to undertake a full range of clerical tasks.

The Community Administration service is contracted to work between the hours of 8.00am and 8.00pm, Monday to Saturday.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum and/or the required skill level set by UK Visas and Immigration. We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.

Responsibilities

• Provide a full range of clerical tasks to Healthcare Professionals.
• Have a variety of IT skills to be able to use spreadsheets, word processing, e-mails and basic keyboard skills.
• To use the patient administration system to book patient appointments.
• General office management skills such as filing/management of records and telephone duties.
• You may be required to provide administration support for services being provided off site.
• To work as part of a team and to carry out tasks set by the Administrator/line manager.
• To process incoming and outgoing mail.
• The successful candidate will be required to respond to daily queries from internal and external organisations; therefore applicants should be excellent communicators with good written skills. In addition it is a necessity that applicants have a good standard of typing and IT skills.

About the Trust

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

• Safety
• Care
• Respect
• Communication
• Learning

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people.

Benefits

• Flexible working
• 27-33 days annual leave plus bank holidays
• Sick pay
• NHS Pension Scheme
• Free eye tests and health checks
• Gym discount
• Free bicycle loan scheme
• Salary sacrifice car scheme
• Support with stress, bereavement, relationships, finance, and much more

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

This advert closes on Monday 15 Sep 2025