Cleaning Supervisor

Mitie; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading service provider in Greater London is seeking a Supervisor for their cleaning and waste team. In this role, you will supervise operations, conduct machinery checks, and ensure adherence to health and safety regulations. The ideal candidate will have prior supervisory experience, excellent customer service skills, and the ability to work independently. This permanent position offers competitive pay at £14.65 per hour and includes various employee benefits such as holiday entitlement and pension contributions.

Benefits

Holiday entitlement

Pension contributions

Discounts to over 850 high street retailers

Cycle to work scheme

Access to Save as you earn scheme and share incentive plan

Free virtual GP service

Free hot and cold drinks

Employee of the Month Scheme

Colleague involvement in holidays and events

Qualifications

• Previous supervisor experience with a good focus on customer service.
• Ability to prioritize workload effectively and excellent organizational skills.
• Awareness of Health and Safety legislation is essential.

Responsibilities

• Supervise cleaning operations and use of chemicals as per guidelines.
• Carry out checks on machinery and report faults to Site Manager.
• Ensure understanding and adherence to Health & Safety policies.
• Monitor waste production using weekly procedures.
• Review and maintain cleanliness of equipment.
• Handle customer complaints and undertake required training.
• Deal with customer complaints and attend training.

Skills

Customer focus

Organisational skills

Ability to work from own initiative

Communicative English

Job description

Overview

Salary: £14.65 / hour
Hours: 8 hours/ day
Shift Pattern: 6 am to 2 pm, 4 on / 2 off
Contract: Permanent

In your new role as Supervisor, you'll be working within a warehouse environment as part of our cleaning and waste team. You will supervise/operate specific equipment, cleaning practises and use of chemicals to the correct operational guidelines. Your duties will include carrying out daily and weekly checks of all machinery, reporting any faults to the Site Manager, ensuring that all Health & Safety is understood and adhered to, liaise with the Site Manager in shift operation, and help monitor the waste produced using the weekly checklists and monitoring procedures. All equipment will need to be reviewed, verifying that they are kept clean and equipment and materials are left secured when not in use. You will need to undertake any cleaning and ad-hoc duties according to the needs of the business, deal with customer complaints, attend appropriate training sessions, and ensure awareness of the Company/Client statutory fire and safety regulations.

What you'll get in return

• Holiday entitlement
• Pension contributions
• Discounts to over 850 high street retailers
• Cycle to work scheme
• Access to Save as you earn scheme and share incentive plan
• A free virtual GP service
• Free hot and cold drinks
• Mitie Stars programme and our Employee of the Month Scheme
• Involvement with colleagues throughout the year on holidays and events

Responsibilities

• Supervise/operate specific equipment, cleaning practises and use of chemicals to the correct operational guidelines.
• Carry out daily and weekly checks of all machinery; report faults to the Site Manager.
• Ensure Health & Safety is understood and adhered to; liaise with the Site Manager in shift operation.
• Help monitor the waste produced using weekly checklists and monitoring procedures.
• Review all equipment to verify it is kept clean and that equipment and materials are left secured when not in use.
• Undertake cleaning and ad-hoc duties as required by the business; deal with customer complaints; attend appropriate training sessions.
• Ensure awareness of the Company/Client statutory fire and safety regulations.

Qualifications

• Previous supervisor experience; good customer focus and service skills; ability to prioritise workload effectively; good organisational skills.
• Ability to work from own initiative; good awareness of Health and Safety legislation.
• Communicative English is essential; you may be required to take an English language assessment.
• Required to complete the Basic Disclosure (DBS Check) and undertake a drug and alcohol screening test.