Claims Handler

Adecco; Glasgow; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading staffing agency in Glasgow is seeking a Personal Injury Claims Handler to manage a varied caseload of road traffic accident claims. You will guide clients through the claims process, liaise with insurers and other professionals, and ensure efficient case progress. The ideal candidate has proven experience in handling RTA claims and excellent communication skills. This role offers a competitive salary, hybrid working for work-life balance, and opportunities for growth in a supportive team environment.

Benefits

Competitive salary based on experience

Hybrid working for work-life balance

Pension scheme

Death-in-service benefit

Private healthcare cover

Generous annual leave entitlement

Supportive team environment

Qualifications

• Proven experience handling RTA personal injury claims.
• Ability to manage multiple cases effectively.

Responsibilities

• Manage a caseload of personal injury claims arising from road traffic accidents.
• Act as the main point of contact for clients.
• Liaise with insurers, solicitors, and third‑party professionals.
• Ensure cases progress efficiently while meeting deadlines.

Skills

Client-focused mindset

Strong organisational skills

Excellent written and verbal communication

Proactive, team-oriented approach

Job description

About the Role

We're looking for an experienced Personal Injury Claims Handler to join a growing legal team in Glasgow. You'll manage a varied caseload of road traffic accident (RTA) claims, guiding clients through the claims process with professionalism, empathy, and efficiency.

You'll liaise with insurers, medical experts, and other professionals to progress claims smoothly and achieve the best possible outcomes. This is a fantastic opportunity for someone who enjoys responsibility, client interaction, and working in a supportive, collaborative environment.

Key Responsibilities

• Manage a caseload of personal injury claims arising from road traffic accidents
• Act as the main point of contact for clients, providing clear and confident advice
• Liaise with insurers, solicitors, and third‑party professionals
• Ensure cases progress efficiently while meeting deadlines and compliance standards

About You

• Proven experience handling RTA personal injury claims
• Strong organisational skills and ability to manage multiple cases
• Excellent written and verbal communication skills
• Client‑focused mindset and a proactive, team‑oriented approach

What's on Offer

• Competitive salary based on experience
• Hybrid working for work‑life balance
• Pension scheme
• Death‑in‑service benefit
• Private healthcare cover
• Generous annual leave entitlement
• Supportive team environment with opportunities to grow

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.