Claims Adjuster for London Markets (Remote Opportunities available)

DWF LLP; Remote; GBP 40,000 - 60,000; Full time

Job summary

A prominent global provider of legal services is seeking a Claims Adjuster to manage a portfolio of Casualty reinsurance claims in the UK. Collaborating with various internal teams and external clients, you will ensure quality claim handling in a dynamic work environment. The role allows for remote work with occasional office travel. Candidates should possess previous claims experience in the reinsurance industry and strong analytical skills. They offer a culture of diversity and inclusion, valuing every team member's contribution.

Benefits

Diversity and inclusion initiatives

Career development opportunities

Flexible remote work options

Qualifications

• Previous claims experience within the reinsurance industry.
• Knowledge of both International & UK Casualty claims preferred.
• Ability to operate collaboratively while managing a portfolio of claims.

Responsibilities

• Manage a portfolio of International & UK Casualty claims.
• Collaborate with underwriting and actuarial teams on claims.
• Monitor trends and developments in Casualty claims.

Skills

Claims experience within the reinsurance industry

Analytical skills

Excellent communication skills

Tools

Microsoft Excel

Write-Back / ECF2

DOCOsoft

Job description

Why Join Us?

As Claims Adjuster at DWF, you will be responsible for managing a portfolio of Casualty reinsurance claims for the UK. You will work closely with your manager and other team members, ensuring a high level of quality and integrity of claim handling. You will interact and collaborate with internal customers (underwriters, actuaries, finance, etc.) and build constructive relationships with external clients (brokers and cedents). You will operate in a highly collaborative environment to achieve shared corporate strategies and objectives. This role offers remote work, with some travel to the office occasionally required.

Responsibilities

• Day‑to‑day handling of a portfolio of International & UK Casualty claims across both London Market and Lloyd’s platforms, including coverage analysis, investigation, evaluation, reserving, and settlement in accordance with Global Claims Handling guidelines, service standards and regulations.
• Ensure the reserving philosophy is adhered to and reserves booked are compliant with company protocols.
• Collaborate with Underwriting and Actuarial teams on claim issues, trends, review of reinsurance contract language and service standards.
• Build and maintain relationships with brokers and market peers.
• Monitor trends and developments in Casualty claims and keep underwriters and actuaries up to date.
• Stay current with legal developments, relevant case law, new and developing precedents, and changes in legislation that impact the portfolios.
• Collaborate with members of the Global Claims team on common claims and internal processes to ensure consistency.

Essential Qualifications

• Previous claims experience within the reinsurance industry.
• Knowledge of both International & UK Casualty claims (preferred).
• Familiarity with Write‑Back / ECF2 and DOCOsoft.
• Excellent analytical skills, problem‑solving, and sound judgment, including reviewing data and other business information, identifying trends and drawing supported conclusions.
• Ability to operate collaboratively while independently managing a portfolio of claims.

Desirable Qualifications

• Excellent verbal and written communication skills.
• Ability to work in a fast‑paced environment and efficiently manage concurrent responsibilities.
• Proficiency with all Microsoft products, particularly Excel.
• Knowledge of basic formulas and pivot tables, with ability to manipulate and summarise data.

What We Offer

We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF. We are an equal‑opportunity employer that celebrates diversity and strives to create an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you are excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or for other positions across the wider team.

About Us

DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for clients worldwide without compromising on quality or service. Our purpose is to deliver positive outcomes for colleagues, clients and communities, and we foster a culture that places our colleagues at the centre of all that we do.