Civil Enforcement Officer

Broxtowe Borough Council; Beeston; On-site; GBP 26,000 - 29,000; Full time

Job summary

A local government authority in Beeston is seeking a Civil Enforcement Officer Technician. This role involves patrolling parking areas, ensuring compliance with regulations, and interacting with the public regarding parking provisions. Strong observational skills, experience with Penalty Charge Notices (PCNs), and good customer care abilities are essential. The ideal candidate should have knowledge of traffic management and customer service. The position includes flexible working hours and numerous employee benefits.

Benefits

Generous pension fund

Loyalty awards

Family friendly policies

Employee discounts and offers

Qualifications

• Experience issuing Penalty Charge Notices (PCN).
• Numerical and literacy skills.
• Ability to identify motor vehicles.
• Good understanding of customer care.

Responsibilities

• Patrol Council owned parking places on foot and by vehicle.
• Ensure compliance with parking regulations.
• Guide the public on parking rules.
• Report defects to street furniture.

Skills

Excellent visual and observation skills

Good record keeping and evidence gathering

Knowledge of Civil Parking Enforcement

Excellent customer care skills

Job description

T305 Civil Enforcement Officer Technician

Grade (5) £26,899 to £28,320 37 Hour working week on a rotational basis. The working hours and patterns will be discussed at interview.

Do you enjoy working outside? If the answer is yes, then this may the job role for you.

We are looking for a Civil Enforcement Officer‑Technician to assist with patrolling Council owned parking places on foot and by vehicle, ensuring full compliance throughout the Borough, providing frontline enforcement duties in accordance with the Council’s off‑street parking place orders and relevant government legislation. Guiding the public on rules and advise about parking provisions. Reporting any defects to street furniture, such as signs, markings and general car parking facilities.

Experience

• Issuing Penalty Charge Notices (PCN) using handheld devices as required to vehicles parked in contravention of the relevant restrictions
• Numerical and literacy skills with the ability to work methodically
• Motor vehicle identification
• Good understanding of Customer Care and working with the public

Ideal Candidate

• Excellent visual and observation skills
• Good record keeping and evidence gathering
• Knowledge of Civil Parking Enforcement and the Traffic Management Act 2004
• Local Knowledge of Town Centres throughout the Borough.
• Excellent customer care skills and be able to converse in a friendly and effective manner
• Someone who represents our GREAT values and behaviours

What you need to know

The role will require you to be physically able to undertake the duties of this post and be able to walk long distance and flights of stairs where required. Rotational hours outside normal hours will be required. You will also be required to hold a full driving licence.

There will be a short test as part of the interview.

Contact

If you require further information, please contact Mr. Ian Baruch 0115 9173 3650 for an informal chat about the role.

Previous applicants need not apply.

Closing date: 19 January 2026 Midnight

Expected interview date: To be confirmed

Why join us

The Council has five GREAT values which represent our standards and expectations of how we’ll work.

As a disability confident employer and an organisation that is committed to equal opportunities, we welcome applications from all sections of the community.

The Council embraces flexible ways of working to ensure that we can attract the best talent and experience and get the most from our employees. Whilst meeting the needs of our residents is a priority and we can’t guarantee we can accept all flexible working requests; we are happy to discuss your options when you apply for a job with us.

As a Broxtowe Borough Council employee, you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme. You can read more about these at www.broxtowe.gov.uk/jobs.