Christmas Sales Advisor - Newcastle Metrocentre (8 hours)

Rituals; Sunderland; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury retail company in Sunderland is seeking a Festive Rituals Advisor to enhance customer experiences and assist them in choosing the right products. Ideal candidates will have retail or hospitality experience, a strong customer-service mentality, and the ability to work as part of a team. Opportunities for career growth and training are included.

Qualifications

• Relevant experience in a similar position within retail or hospitality.
• Ability to connect with customers and make them feel at home.
• Professional attitude towards the brand.

Responsibilities

• Engage directly with customers and advise them on products.
• Work with the Store Manager to reach store targets.
• Follow store safety procedures.
• Maintain cleanliness and product presentation standards.

Skills

Customer-service mentality

Team-player work ethic

Decision making

Problem-solving skills

Eye for detail

Job description

Overview

We are looking for Rituals Advisors for the Festive Season!

At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs.

You are all about customer experience.

As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.

The above characteristics are what make you the ideal Festive Rituals Advisor.

You can give new meaning to the words \'aim big, act small\' by:

• Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets.
• Interacting with customers and providing est in Classustomer experience.
• Following Store safety procedures.
• Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards.

In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career.

Qualifications

This is you.

High on energy, low on ego and with a little bit of humour. You are also one of a kindcause of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel good. And on top of that, you have:

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.

Additional Information

All your information will be kept confidential according to EEO guidelines.