Centre Manager

Red Personnel; Reading; Hybrid; GBP 30,000 - 33,000; Full time

Job summary

A property management company is seeking a Centre Manager to oversee operations in Reading and Brighton. This role involves managing a team, delivering customer service excellence, and achieving commercial targets. The successful candidate will have a proven track record in revenue generation and supervisory experience. A structured week with all travel expenses paid and a comprehensive benefits package are offered. If you are resilient and organised with excellent problem-solving skills, apply now to advance your career.

Benefits

Annual performance bonus

Comprehensive benefits package

Structured 40-hour week with travel expenses covered

Qualifications

• Experience in customer-facing roles such as workspace or hospitality.
• Ability to manage a team and deliver service excellence.
• Knowledge of health and safety compliance for listed buildings.

Responsibilities

• Oversee daily operations and maintain standards.
• Guide team members through training and development.
• Achieve revenue targets and support financial oversight.

Skills

Proven revenue generation

Supervisory experience

Strong listed building maintenance skills

Confident with MS Office 365

Excellent communication

Problem-solving skills

Education

Minimum Grade C English & Maths (or equivalent)

Tools

CRM systems

Job description

Overview

Centre Manager • Location: Reading and Brighton (travel fully expensed to Brighton).

Type: Permanent | Salary: £30,000-£33,000 + annual performance bonus.

The Centre Executive is accountable for the effective operation, revenue growth, and customer satisfaction within the centre. Acting in a supervisory capacity to Centre Operations Assistants, this role is dedicated to ensuring an exceptional customer experience, seamless day-to-day operations, and successful sales initiatives. Working closely with the General Manager, the Centre Executive plays a pivotal role in the centre's commercial performance and achievement of key performance indicators (KPIs), with a strong focus on revenue generation beyond fixed office space.

Your Chance to Lead with Impact

Take the helm across two premium workspaces — spearheading Reading operations (4 days/week) while bringing your listed building expertise to Brighton (1 day/week, train/car fully expensed). Manage 4 dedicated team members (3 full-time, 1 part-time) and partner with the General Manager to deliver commercial success, heritage preservation, and customer experiences that drive loyalty and results.

Key Responsibilities

• Customer Service Excellence
  • Deliver professional, engaging tours from first contact through to signed deals
  • Build lasting relationships via proactive communication, events, and support
  • Resolve issues swiftly, turning challenges into opportunities for delight
• Operational Leadership
  • Oversee opening/closing, cleanliness standards, and daily workflows
  • Maintain health & safety compliance with specialist listed building maintenance
  • Manage facilities, repairs, and upkeep to heritage standards
• Commercial Drive
  • Achieve revenue and occupancy targets through coworking, meetings & events
  • Execute "fast cash" sales strategies and track KPIs for continuous improvement
  • Support P&L, budgeting, forecasting, and performance analysis
• Team Development
  • Guide Centre Operations Assistants with 1:1s, training, reviews, and scheduling
  • Foster high performance through onboarding and constructive feedback
• Compliance & Financial Oversight
  • Uphold GDPR, AML, and all company policies
  • Drive cost efficiency while maximising profitability

The Profile That Excels Here

Ambitious supervisors who combine commercial instinct with operational precision and heritage property knowledge.

Essential

• Proven revenue generation in customer-facing roles (workspace, hospitality, facilities)
• Supervisory experience delivering service excellence and team results
• Strong listed building maintenance skills (repairs, compliance, H&S)
• Confident with MS Office 365 and CRM systems
• Resilient, organised, with excellent communication and problem-solving

Qualifications

• Minimum Grade C English & Maths (or equivalent)

Rewards & Benefits

£30,000-£33,000 base salary + performance bonus

Structured 40-hour week with all travel expensed to Brighton

Comprehensive benefits package

Professional pride in blending heritage stewardship with modern commercial success

This is leadership with purpose — where your skills shape exceptional workspaces across two prime locations. If you're ready to own operations, exceed targets, and build a legacy of excellence, apply now and elevate your career