Centre Manager

Halfords Group PLC; Devon and Torbay; On-site; GBP 35,000; Full time

Job summary

A leading automotive service provider in Devon is seeking an experienced Centre Manager to lead the team, ensuring high levels of customer satisfaction and operational excellence. The ideal candidate will possess strong leadership skills, a deep commitment to customer experience, and a track record of achieving business performance goals. This role offers competitive compensation, including a salary of £35,000 per annum plus uncapped bonuses and a range of employee benefits.

Benefits

Average uncapped bonus of £10,800 per year

5.6 weeks’ annual leave

Up to 50% off garage bills

Discounts on groceries and shopping

Family & Friends Discount Events

Financial planning support via Wagestream

GP Access, 24/7

20% discount on shares through Share save scheme

Health Cash Plan

Pension Scheme & Life Assurance

Qualifications

• Fantastic leadership and team management skills within the automotive or similar industry.
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development.
• Experience of meeting compliance standards across Health and Safety.
• Experienced with high sales turnover and managing KPIs.
• Excellent verbal and written communication skills.
• IT proficient with willingness to learn in-house systems.
• Good time management.
• A current valid driving licence.

Responsibilities

• Lead the centre team to deliver high levels of customer satisfaction.
• Drive business performance through effective leadership.
• Manage day-to-day operations to ensure service quality and compliance.

Skills

Leadership

Customer satisfaction management

Team development coaching

Health and Safety compliance

Sales management

Communication skills

IT proficiency

Time management

Driving licence

Job description

Apply now Job no: 560475
Work type: Full time
Site: Barnstaple
Categories: Autocentre Management
Location: Devon
Salary: £35,000 per annum + bonus
Business Area: National Tyres and Autocare

Overview

Brilliant at leading a team?

Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

Responsibilities

Lead the centre team to deliver high levels of customer satisfaction and a positive customer journey. Drive business performance through effective leadership, coaching, and daily operational management.

Manage day-to-day operations to ensure service quality, compliance, and achievement of KPIs.

Benefits

• Average uncapped bonus of £10,800 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.
• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

Qualifications / Skills

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

National Tyres and Autocare is now part of the Halfords family.We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Update your details, view your application and progress.