Catering Supervisor - Poole

Dine Contract Catering; Poole; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading catering service provider is seeking a proactive Catering Supervisor in Poole, UK. You will supervise staff, manage food safety, and maintain high standards of service. You'll lead the team in a dynamic environment, ensuring customer satisfaction and operational efficiency. Ideal candidates will have relevant experience, strong leadership skills, and a customer-focused attitude. This hands-on role offers the opportunity to shape daily operations and positively impact our service delivery.

Qualifications

• Previous experience in catering, hospitality, or food service supervision is required.
• Knowledge of food hygiene and health & safety regulations is necessary.
• Ability to problem-solve effectively in a fast-paced environment.

Responsibilities

• Lead, motivate, and support catering staff during service.
• Ensure high standards of food safety, hygiene, and cleanliness.
• Handle customer queries and provide excellent service.
• Manage stock levels, deliveries, and ordering.

Skills

Strong organisational skills

Leadership skills

Excellent communication

Customer service abilities

Ability to work under pressure

Team-focused attitude

Education

Food Safety Level 2 or 3 (desirable)

Job description

Catering Supervisor

Location: Poole

Shift Pattern: 5 days over 7 on a rota basis, shift can vary between 7:30am and 4pm

We are a dynamic and customer-focused catering operation committed to delivering high-quality food, outstanding service, and a great customer experience. We are now seeking a proactive and organised Catering Supervisor to join our team and help lead day-to-day operations.

As a Catering Supervisor, you will play a key role in supporting the smooth running of our catering service. You will supervise staff, maintain excellent food standards, ensure compliance with hygiene regulations, and help create a welcoming environment for customers. This is a hands‑on role suited to someone who enjoys working in a fast-paced hospitality setting.

Responsibilities

• Lead, motivate, and support catering staff during service
• Assist with menu preparation and food presentation
• Ensure high standards of food safety, hygiene, and cleanliness
• Manage stock levels, deliveries, and ordering
• Handle customer queries and provide excellent service
• Support training of new team members
• Oversee till operations
• Ensure compliance with company policies and health & safety standards

Qualifications

• Previous experience in catering, hospitality, or food service supervision
• Strong organisational and leadership skills
• Excellent communication and customer-service abilities
• Knowledge of food hygiene and health & safety regulations
• Ability to work under pressure and problem-solve effectively
• A positive, team-focused attitude
• Food Safety Level 2 or 3 (desirable)

Personality behind every plate

Dine provides tailored food services to 140 clients in the business and industry sector. With over two decades of industry experience, we pride ourselves on offering a personalised approach to our clients, whilst delivering outstanding service. Our passion lies in creating great-tasting menus, promoting sustainability, and proudly working with local suppliers and communities. That's why our menus feature only locally sourced, seasonal, and sustainable ingredients with a target of reaching Climate Zero by 2030.

We Believe in Diversity

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!