CASUAL F&B ASSISTANT

Leonardo Hotels UK & Ireland; Swindon; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality brand in Swindon is seeking a Food and Beverage Assistant to deliver exceptional service in the hotel’s restaurant and bar. You will engage warmly with guests, ensuring a friendly and vibrant environment. Ideal candidates are energetic, confident in customer interactions, and possess strong customer service skills. This position offers various perks including special rates on hotel rooms and ongoing job-related training.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Regular social events

Company Pension Scheme

Ongoing job-related training

Qualifications

• Strong customer service skills and ability to build rapport with guests.
• Confident in speaking with guests and team.
• Demonstrates a warm and friendly personality.

Responsibilities

• Deliver warm, friendly service to guests in the restaurant and bar.
• Work with a vibrant team to maintain high standards of hospitality.
• Engage with guests to create a positive dining experience.

Skills

Customer service skills

Positive energy

Can-do attitude

Job description

Overview

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Food and Beverage Assistant, you’ll be a face of the hotel, bringing a warm and friendly personality to a busy role. You’ll be part of a vibrant team delivering first-class hospitality to our guests in the hotel’s restaurant and bar.

Responsibilities

• Be the face of the hotel, delivering warm, friendly service to guests in the restaurant and bar
• Work as part of a vibrant team to ensure high standards of hospitality are met
• Engage with guests to create a positive dining experience and encourage repeat visits
• Maintain a can-do attitude and build good rapport with guests and colleagues

Ideal Candidate / Qualifications

• Be yourself and bring positive energy to guests and the team
• Have a can-do attitude and be confident in speaking with guests and the team
• Demonstrate strong customer service skills and the ability to build rapport with guests

Benefits & Perks

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme with vouchers
• Meals on duty
• Talent referral scheme and bonus options
• Regular social events, Thank You Week, and Employee Awards
• Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training with clear paths for progression

About Leonardo Hotel Swindon and Leonardo Hotels: information about locations and brand please refer to the original job description text where provided.