Case Manager

NHS; Birmingham; On-site; GBP 55,000 - 63,000; Full time

Job summary

A healthcare provider in the West Midlands is seeking a full-time Case Manager to join their Clinical Commissioning Hub's team. The role involves managing a caseload of patients, ensuring quality and clinical governance oversight in mental health, learning disability, and autism services for young people aged 12-18. They require a registered nurse with relevant additional qualifications and a strong understanding of healthcare policies. Generous salary banding and continuous professional development opportunities are offered.

Qualifications

• Registered Mental Health/Learning Disability Nurse.
• Evidence of post-qualifying and continuous professional development.
• Understanding of current healthcare policy and its implications.

Responsibilities

• Coordinating case management to ensure appropriate, timely admission.
• Managing a caseload of patients in specialized secure care.
• Providing quality and clinical governance oversight.

Skills

Registered Mental Health/Learning Disability Nurse

Detailed knowledge of legal issues

Clinical knowledge of learning disability and autism

Case management skills

Analytical and judgment skills

Education

Relevant additional professional qualification (NMP, degree, masters)

Job description

Job Summary

Birmingham Women’s and Children’s NHS Foundation Trust is proud to be the Lead Provider of the West Midlands CAMHS Provider Collaborative (WMCPC) also known as TOUCAN. We are the integrated commissioners of provision for specialist mental health, learning disability and autism services for young people aged 12‑18. We are recruiting for a substantive full‑time Case Manager to join our Clinical Commissioning Hub’s team. The role involves working with patients, building strong relationships across our provider collaborative, supporting a caseload of patients in various inpatient settings, and monitoring quality, safeguarding, and commissioning intelligence to improve outcomes.

Responsibilities

Main duties of the job include:

• Coordinating case management to ensure appropriate, timely admission to Tier 4 beds and focused discharge.
• Managing a caseload of patients in specialised secure care, forensic services, eating disorders, and learning disability & autism pathways.
• Using knowledge of wider mental health services and ICN systems to support patients.
• Providing quality and clinical governance oversight.
• Maintaining excellent interpersonal and organisational skills.
• Participating in full induction, training and continuous professional development.
• Traveling across the West Midlands and beyond as required; home working to be balanced with travel.

Person Specification – Qualifications

• Registered Mental Health/Learning Disability Nurse.
• Relevant additional professional qualification (NMP, degree, masters) or equivalent experience at a case‑management level in a specialist area.

Person Specification – Knowledge & Nature of Experience

• Detailed knowledge of legal issues (MHA 1983, after‑care supervision, sex offender legislation, probation orders, life licence, Ministry of Justice procedures, child protection).
• Detailed clinical knowledge of learning disability & autism.
• Extensive specialist knowledge through postgraduate diploma or equivalent training, with further expertise up to master’s level.
• Evidence of post‑qualifying and continuous professional development.
• Understanding of current healthcare policy and its implications.
• Appreciation of relationships between the Department of Health, providers, commissioning organisations, NHS England, NHS ICB, ICN and provider collaboratives.

Person Specification – Analytical and Judgment Skills

• Case management skills focused on individual needs and pathways.
• Development and maintenance of therapeutic alliance with service users and families/carers.
• Autonomous decision‑making under tight and changing time‑scales.
• Identification and interpretation of national policy.
• Research of best practice (public & private sectors) and application to system reform.

Person Specification – Other Requirements

• Ability to travel across various sites.
• Commitment to equality of opportunity and inclusive working practices.
• Experience working in a busy environment.
• Previous responsibility for a budget and involvement in budget setting.
• Adaptability, flexibility and coping with uncertainty and change.

Additional Information

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires submission for Disclosure to the Disclosure and Barring Service.

Certificate of Sponsorship: Applications for Skilled Worker sponsorship will be considered. For further information visit https://www.ukvisasandimmigration.gov.uk.

UK Registration: Applicants must have current UK professional registration. For further information see NHS Careers website.

Employer Details

Trust: Birmingham Women’s and Children’s NHS Foundation Trust

Address: Printing House Street, Birmingham, B4 6DR

Website: https://bwc.nhs.uk/

Job Details

Band: Band 8a | Pay scheme: Agenda for Change – £55,690 to £62,682 per annum

Contract: Permanent | Working pattern: Full‑time | Reference: 284‑25‑7611728-MHSCM | Location: Printing House Street, Birmingham, B4 6DR