Care Home Receptionist & Admin Support - Maternity Cover

NHS; Leicester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Leicester is seeking a Receptionist to deliver high-quality customer service as the first point of contact. The role involves answering calls, managing enquiries, and providing administrative support to the General Manager. Ideal candidates will have excellent communication skills, proficiency with computers, and a positive, welcoming attitude. This position is maternity cover, scheduled from 8:30 AM to 6:30 PM.

Qualifications

• Must have excellent verbal and written communication skills.
• Must be confident in using computers and technology.
• Must have a positive and welcoming attitude.
• Previous exposure to handling client complaints is necessary.

Responsibilities

• Act as the first point of contact for visitors and residents.
• Answer telephone calls and manage enquiries effectively.
• Maintain databases and provide administrative assistance.
• Keep the reception area tidy and welcoming.

Skills

Excellent communication skills

Confidence in using computers

Positive, friendly attitude

Exposure to problem-solving

Job description

A healthcare provider in Leicester is seeking a Receptionist to deliver high-quality customer service as the first point of contact. The role involves answering calls, managing enquiries, and providing administrative support to the General Manager. Ideal candidates will have excellent communication skills, proficiency with computers, and a positive, welcoming attitude. This position is maternity cover, scheduled from 8:30 AM to 6:30 PM.