Care Floor Host- Bank

Bupa; Wantage; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Care Floor Host to assist residents during meals and maintain a high standard of service in their dining area. The ideal candidate will have prior customer service experience and a caring attitude. This full-time position offers a competitive salary of £12.40 per hour along with excellent benefits including healthcare access and annual leave.

Benefits

Annual healthcare allowance

Sick pay scheme

Holidays - 20 days + Bank Holidays

Free meal with every shift

Interest-free annual travel loan

Access to gym discounts

Qualifications

• Previous experience in a customer service or catering role is preferred.
• Must demonstrate care for others and ability to maintain cleanliness.

Responsibilities

• Assist residents during meal times on the Care Floor.
• Prepare and serve meals to residents.
• Ensure cleanliness and hygiene in dining areas.

Skills

Customer service experience

Communication skills

Catering experience

Job description

Care Floor Host - Bank

Location: South Street, Letcombe Regis, OX12 9RG

Salary: £12.40ph & Excellent Benefits

Shift Patterns: 07:30 hrs to 14:30 hrs or 07:30 hrs to 18:30hrs or 14:30 to 18:30

We make health happen

Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives.

From setting up for service to welcoming residents into our restaurant - we’re looking for a friendly Host to deliver an excellent dining experience.

You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships.

This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform.

Responsibilities

• Assisting residents at meal times on the Care Floor
• Preparing trays and providing room service to village residents who wish to stay in their rooms for meals
• Serving drinks at the bar as required (only applicable to applicants over 18 years old)
• Ensuring that the restaurant and café are tidy and meet all high standards
• Keeping the kitchen area clean and tidy at all times
• You may also be asked to support other areas as required, such as serving meals to or removing trays from resident’s rooms, restocking resident’s personal kitchens or delivering refreshments to other locations in the village.

Key Skills / Qualifications needed for this role

You’re someone that cares for others and wants to make a real difference to people’s lives. You have previous customer service experience and you might also have some experience in a catering role or kitchen role although this is not as essential, as training is provided. A great communicator, you’ll enjoy working in a close-knit team, with people from all walks of life. Always looking to deliver an excellent service to our residents, you’ll use your knowledge of maintaining a clean, tidy, safe and hygienic environment.

Benefits

• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number 24/7.
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Free meal with every shift
• Holidays - 20 days + Bank Holidays
• Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Interest- free annual travel Loan to enable the purchase of public transport annual season tickets.
• Wagestream - Have early access up to 40% of your earned wages within minutes.
• We offer a range of Bupa pension plans – Find out more on our career site
• Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer.

This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type

Full time

Job Area

Locations

Richmond Letcombe Regis Village