Cardiac Administrator

University Hospitals Sussex NHS Foundation Trust; Chichester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A health service provider in Chichester is seeking a motivated Cardiac Administrative Officer to join their team. Key responsibilities include booking cardiac investigations, managing patient interactions, and maintaining the highest standards of service. The ideal candidate should have experience in bookings and referrals, possess strong communication skills, and be attentive to detail. Join a caring environment that values diversity and offers support for new staff members.

Qualifications

• Previous experience in booking, referrals, and ESR.
• Sensitive understanding of children and vulnerable adults.
• Ability to work independently and as part of a team.

Responsibilities

• Responsible for booking all Cardiac Investigations appointments.
• Handle patients face to face in the department.
• Answer telephone and deal with inquiries.
• Demonstrate good attention to detail.
• Communicate effectively with staff and patients regarding technical data.

Skills

Booking and referrals experience

Communication skills

Attention to detail

Knowledge of medical terminology

Job description

We are looking for an enthusiastic and motivated Cardiac Administrative Officer who has previous booking, referrals and ESR experience to join our team. You will need to be able to communicate effectively with all staff members and have a sensitive understanding of children and vulnerable adults. You will be responsible for maintaining the Cardiac Reception to a high standard, greeting patients, answering telephone enquiries, booking all cardiac tests and other administrative duties.

• Being responsible for booking of all Cardiac Investigations appointments
• Arriving and dealing with patients face to face when visiting the department
• Answering the telephone and dealing with enquiries
• Working efficiently independently, as well as part of an admin team and wider Cardiac Investigations team
• Applying a caring and understanding approach to the needs of the patients and visitors within the department
• Demonstrating good attention to detail
• Communicating with staff and patients regarding technical data and to have an understanding/knowledge of medical terminology specific to Cardiac Investigations
• Planning and booking diagnostic appointments with adherence to diagnostic booking rules
• Organising and managing own workload
• Being aware of and work in accordance with Trust and departmental policies and procedures

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer abuddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.