Car Pound Operations Lead - On-site, Own Vehicle

Adecco; Blyth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local authority in England seeks an Enforcement Team Leader (Car Pound) to manage parking operations. This role includes overseeing vehicle removals, ensuring compliance with documentation, and supporting staff development. Candidates must have operational leadership experience and a strong focus on customer service. The position is fully office-based in Blyth, with a pay rate of £24.37 to £31.81 an hour for a 36-hour work week.

Qualifications

• Prior experience in operational leadership within civil enforcement.
• Proven team management skills with a focus on development.
• Strong commitment to customer service and compliance.

Responsibilities

• Oversee all aspects of the car pound and removal service.
• Lead and support staff responsible for removals and documentation.
• Ensure compliance with Council policies and statutory requirements.
• Make sure staff are equipped with necessary tools and PPE.
• Monitor service performance and produce reports for senior management.
• Maintain high standards of customer care.

Skills

Operational Leadership

Team Management

Customer Service

Compliance & Accuracy

Resource Management

Performance & Reporting

Tools

Handheld devices

Radio

Body-worn cameras

Printers

Job description

A local authority in England seeks an Enforcement Team Leader (Car Pound) to manage parking operations. This role includes overseeing vehicle removals, ensuring compliance with documentation, and supporting staff development. Candidates must have operational leadership experience and a strong focus on customer service. The position is fully office-based in Blyth, with a pay rate of £24.37 to £31.81 an hour for a 36-hour work week.