Car Park Attendant

Chelmsford City Council; Chelmsford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local government body in Chelmsford seeks a motivated individual for a full-time customer service role in their Car Park team. The position involves leading by example, providing excellent service, and working outdoors across multiple sites. Adaptability and customer service experience are key prerequisites. This role offers the flexibility of job-sharing or part-time arrangements.

Qualifications

• Previous experience in a customer service role is essential.
• Must be adaptable to changing priorities.
• Willingness to work outdoors in all weather conditions.

Responsibilities

• Lead by example in delivering excellent customer service.
• Interact with members of the public and work within a team.
• Keep accurate records of daily site operations.

Skills

Customer service experience

Strong communication skills

Flexible working hours

Job description

Overview

We are seeking a motivated and organised individual to join our Car Park team to support with the day-to-day running of our 19 City Centre car parks. The successful applicant will lead by example providing excellent customer service and maintaining a high standard of quality across the sites. This will include working within a team, interacting with members of the public and keeping accurate records of daily site operations.

Responsibilities

• Lead by example in delivering excellent customer service and maintaining quality standards across 19 City Centre car parks.
• Work within a team and interact with members of the public.
• Keep accurate records of daily site operations.

Qualifications and Skills

• Previous experience in a customer service role with strong communication skills.
• Ability to adapt to changing priorities and a flexible approach to working hours.
• Willingness to work outdoors in all weather conditions.

Working pattern

The successful applicant will work 5 days per week on a shift rota, covering Monday to Sunday.

Additional information

Please note that should sufficient applications be received prior to the closing date, we may close the role for applications early.

As an accredited Essex Family Friendly Employer, this full-time role can be job-shared or part-time if we can fill the remaining hours. Please mention this in your supporting statement. For more details please visit: https://www.essex.gov.uk/family-friendly-charter.

Safeguarding and recruitment

Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment. The Council's Safer Recruitment process includes pre-employment checks such as safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.