Cafe Supervisor - Costa

OneRetail; Ipswich; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading UK food service provider is seeking a dedicated Cafe Supervisor in Ipswich. In this full-time role, you will be responsible for supervising staff, ensuring compliance with hygiene and safety standards, and maintaining high customer service levels. This position offers opportunities for career progression with a company that values its employees. Ideal candidates will have supervisory experience and demonstrate strong communication skills while working under pressure.

Benefits

Competitive pay

Learning and development opportunities

Qualifications

• Previous experience supervising frontline teams.
• Strong communication skills and a focus on customer service.
• Ability to maintain a positive attitude under pressure.

Responsibilities

• Ensure deliveries are checked and stored correctly.
• Supervise a team and create a welcoming environment.
• Assist with bookwork and produce weekly rotas.
• Ensure compliance with hygiene and safety regulations.

Skills

Good communication skills

Customer Service focus

Team player

Ability to work under pressure

Job description

We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 35 hours per week.

As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here’s an idea of what your shift patterns will be: Variable shifts.

Are you willing to learn new skills? Here’s what you need to know before applying with Compass Group UK&I:

Your key responsibilities may include:

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Cafe Supervisor will:

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on great Customer Service
• Team player and can-do attitudeAbility to work under pressure whilst maintaining a positive attitude

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0801/76891001/52584351/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!