Cafe Front Of House Team Member

Tesco PLC; City Of London; On-site; GBP 21,000 - 25,000; Full time

Job summary

A leading grocery retailer in the City Of London is looking for a Café Assistant to resolve customer complaints, maintain food freshness, and adhere to hygiene regulations. Ideal candidates should be proactive communicators with strong multitasking skills and the ability to work in a team. Comprehensive training and a positive work environment are offered.

Qualifications

• Comfortable working in a fast-paced environment.
• Great communicator with a proactive attitude.
• Able to follow food safety and hygiene regulations.

Responsibilities

• Resolving customer complaints and relaying information to the Café Manager.
• Maintaining food freshness using FIFO stock rotation.
• Adhering to food safety regulations and keeping daily records.
• Preparing hot and cold drinks for customers.

Skills

Knowledge of Health and Safety standards

Teamwork

Effective communication

Multitasking

Organizational skills

Job description

Responsibilities

• Resolving customer complaints and relaying information to the Café Manager.
• Maintaining food freshness by following first in, first out (FIFO) stock rotation.
• Adhering to food safety and hygiene regulations while keeping daily records.
• Accepting deliveries and handling the safe storage of food.
• Being aware of (and following) all operational policies and procedures.
• Clearing and sanitising tables so our café stays clean.
• Making sure we maintain our standards and all food products are available.
• Staying up-to-date with business communications and exciting new initiatives.
• Knowing our café's menu inside out and making sure food is served the way it's intended.
• Preparing hot and cold drinks for customers.

Qualifications

• Knowledge of Health and Safety standards.
• The ability to work efficiently and maintain a clean environment.
• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.