Business Support Officer

Zenith People; South Shields; On-site; GBP 24,000 - 28,000; Full time

Job summary

A recruitment agency is seeking a temporary Business Support Officer in South Shields. The role involves providing essential business support, managing office systems, financial processing, and maintaining records. The ideal candidate will have strong organisational skills, IT proficiency, and the ability to assist in various office activities. This position is crucial for maintaining operational efficiency within the service directorate.

Qualifications

• Experience in business support roles.
• Ability to manage records and office systems.
• Proficiency in financial processing and budget monitoring.

Responsibilities

• Assist in business support related to the service area.
• Manage manual and computer records.
• Provide guidance on internal policies and external regulations.

Skills

Business support

IT skills

Organisational skills

Communication skills

Financial processing

Tools

Microsoft Project

CAD

Spreadsheets

Job description

Overview

Zenith People are looking to recruit a Business Support Officer to work on a temporary basis in South Shields. To provide business support and assist in working towards the objectives of the Service/Directorate. This will include undertaking a selection of specialist duties which are highlighted below.

Responsibilities

• Assist in the organisation and provision of business support in relation to the service area including maintaining records, organising and taking minutes of meetings, responding to and answering queries (including by letter), maintaining office systems, diary management, arranging room and travel bookings etc.
• Ensure that office equipment, stationery and other office consumables (including basic maintenance) are ordered in accordance with purchasing procedures.
• Undertake the management of manual and computerised records/management information systems, including the analysis, manipulation and production/presentation of reports, escalating any issues regarding accuracy and inconsistency of information where appropriate.
• Provide advice, guidance or signpost staff, public etc. with regard to internal policies/ procedures and external regulations/legislation.
• Undertake complex IT based tasks.

Specialist duties

The following list highlights some of the specialist duties that could be associated with a post operating at this level. Note, it may only be necessary for employees assigned to this level to undertake some of these duties.

• Regularly demonstrate duties to less experienced employees (or equivalent), possibly including the allocation and checking of their work.
• Undertake financial processing activities such as monitoring budgets, contributing to budget setting, handling and reconciliation of petty cash, processing of orders, invoices (incoming and outgoing), processing of creditor payments, raising debtors accounts in accordance with financial regulations.
• Operate and demonstrate relevant ICT software packages e.g. word processing packages, databases, spreadsheets, specialist software etc. CAD, PRINCE2, Microsoft Project etc. To act as a “superuser” for your area, including training staff on software systems, identifying staff training, co-ordinating system upgrades and resolving any problems highlighted to you by your colleagues.
• Undertake the business support activities associated with project management e.g. undertake research and obtain information to inform decisions, the manipulation and presentation of data/information.
• Undertake the completion and submission of complex monitoring forms, returns etc including those to external bodies.
• Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits