Business Development Manager

Thomas Cook; Manchester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A growing travel business in Manchester is seeking a Business Development Manager to drive new business opportunities in corporate travel. The ideal candidate will have a solid background in sales and account management, with a proven record of exceeding sales targets. This role requires excellent communication and negotiation skills, and the ability to build strong client relationships. Join a dynamic team that prioritizes people and customer success.

Qualifications

• Proven Travel industry experience from Sales/Account Management.
• Demonstrated track record in securing new business.
• Ability to exceed targets in outbound sales.

Responsibilities

• Generate new leads through various channels.
• Manage relationships with clients to ensure retention.
• Work closely with account management and sales training teams.

Skills

Sales experience

Account management

Excellent communication skills

Client focus

Negotiation skills

Tools

CRM systems

Job description

Your New Company

Travel Counsellors are an award-winning, people-based travel business that places people at the heart of everything we do. Famous for the way we look after our customers and people, we are always on the lookout for talented individuals who will be integral to the on-going success of this entrepreneurial business. Our vision is to be the most caring business in the world. We have 1,800 home-based Travel Counsellor Franchisees and 400 support staff based from our global headquarters located near the Trafford Centre in Manchester and globally in our 6 international offices.

The business is growing quickly and has a huge opportunity for further growth predicated by delivering both world class levels of people engagement, development and support and world class leading levels of customer retention, loyalty and advocacy.

Your New Role

Travel Counsellors are recruiting for a Business Development Manager (Corporate Travel) to support the company’s growth by means of securing New Business opportunities. TC’s clients cover every sector, both nationally and globally. New Business wins will range from £50,000, up to £3m.

It is essential that the new BDM has experience with securing new business travel accounts and has the skills to Account Manage them during their transition and throughout the first 12 months of provision. Managing the full sales cycle including sourcing leads, identifying the client requirements, presenting/meeting, closing, implementation and handover, and nurturing the client.

This is an exciting opportunity for someone with natural ambition, limitless thinking, a positive mind-set working within a company with a fantastic culture that always puts our customers, Travel Counsellors and our people first!

Here’s What You Can Expect to be Doing

Generating new leads
Cold calling key decision makers
Attending networking and key corporate business events
Visiting prospects at their offices
Maintaining a strong relationship with won accounts through regular contact and meetings
Supporting the wider corporate travel team, and Corporate Travel Counsellors
Communicate to Travel Counsellors the strength of the sales team to capitalise on TC generated leads
Continual growth of your lead network through events and LinkedIn activity
Work closely with the account management team to ensure any defected accounts are re-won immediately
Work with the sales training team to ensure process is continually streamlined and standards are high

What you’ll need to succeed

Proven Travel industry experience gained from previous Sales/Account Management role
Proven track record in securing new business and wider business development
Ability to exceed targets, having had above average experience with outbound sales
Excellent communication skills and have the ability to adapt style of communication to suit the audience or individual
Highly engaging with a client focus
Tenacious, self-motivated and confident
Dynamic and able to operate at a fast pace
Excellent presentation, communication and negotiation skills
Excellent knowledge of the business travel arena inclusive of competitors
An understanding of our model and how it differs to the wider TMC community
A professional but likeable personality that Travel Counsellor franchisees will warm too
Good knowledge of CRM systems