Business Development Manager

ghd; Maidstone; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading beauty brand is seeking a Commercial & Business Development professional in Maidstone, UK. The role requires achieving sales targets through effective relationship management and business development. Candidates should have at least 2-3 years of experience in field sales, with a preference for backgrounds in the beauty or wellness sectors. Strong communication and negotiation skills, alongside proficiency in CRM systems, are essential. This position offers opportunities for career growth within a collaborative environment.

Qualifications

• Minimum 2-3 years of experience in field sales or business development.
• Experience in the spa, hair, beauty, or wellness sector is desirable.
• Comfortable with frequent travel.

Responsibilities

• Achieve sales targets across your territory.
• Lead business reviews with salon accounts.
• Build relationships with salon owners and educators.

Skills

Sales experience

Negotiation skills

Communication skills

Relationship building

Tools

CRM systems

Outlook

Excel

Teams

PowerPoint

Job description

JOB ROLE AND RESPONSIBILITIES

Commercial & Business Development

• Achieve and exceed sales targets, profitability goals, and KPIs across your territory.
• Lead monthly business reviews with salon accounts, using performance data to drive improvements.
• Maximise time management and minimise business costs through strategic journey planning.
• Drive sell-in and sell-out performance across styling tools, products, and services.
• Collaborate with education and marketing teams to activate campaigns and boost retail conversion.

New Business Development & Territory Expansion

• Identify, prospect, and secure new salon partnerships aligned with brand standards.
• Deliver compelling pitches and commercial proposals tailored to client objectives.
• Present compelling commercial proposals and product demonstrations.
• Execute territory growth plans based on market insights, competitor activity, and brand strategy.

Relationship Management & Brand Advocacy

• Maintain and nurture relationships with existing salon accounts, focusing on understanding their business goals, challenges, and growth potential.
• Conduct regular account reviews and provide coaching to elevate performance.
• Build trusted relationships with salon owners, stylists, and educators.
• Represent the brand at trade shows, regional events, and salon activations.

Revenue & Commercial Growth

• Deliver monthly, quarterly, and annual sales targets across salon accounts.
• Maximise sell-in and sell-out performance through tailored business plans.
• Identify and execute upsell opportunities across styling tools, accessories, and retail programs.

Performance & Reporting

• Track KPIs including revenue, new account acquisition, average order value, and retention.
• Maintain accurate CRM records and pipeline visibility.
• Provide weekly updates and strategic insights to leadership.

REQUIRMENTS

• Minimum 2 -3 years of experience in field sales, business development, or regional management. Experience in the spa, hair, beauty, or wellness sector would be desirable.
• Proven success in winning and launching new business partnerships.
• Strong commercial acumen and negotiation skills.
• Comfortable with frequent travel and field-based work.
• Confident communicator and relationship builder with a passion for premium beauty and styling.
• Proficient in using Outlook, Excel, Teams, PowerPoint etc.
• Full clean UK driving license.
• Proficient in CRM systems and performance reporting.

VALUES

We at ghd are proudly committed to our Company Values and aim to attract and retain employees who live our Values.

• Collaborative – We work together to create the extraordinary
• Creative – We foster creativity & excellence to create value for our brands and business.
• Courageous – We are agile, entrepreneurial & we own our future.
• Connected – We stay connected and ensure we are always consumer first.
• Committed – We are responsible for our impact on others & the planet.

Important