Business Co-Ordinator - EOE Learning & Improvement Networks

East and North Hertfordshire Teaching NHS Trust; Fulbourn; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional healthcare organization in England is seeking a proactive Business Co-Ordinator to join their Learning & Improvement Networks team. Responsibilities include managing project activities, coordinating stakeholder communications, and planning events. Candidates should possess project management experience and strong communication skills. The role requires on-site work at least two days per week. This is a unique opportunity to influence health service improvements. Interested applicants are encouraged to apply as soon as possible.

Qualifications

• Degree level education in business management or equivalent experience in the NHS.
• Significant experience in project management and change management.
• Event planning and management experience.

Responsibilities

• Support improvement manager in planning, managing, and delivering tasks and projects.
• Manage purchase orders, invoicing, and coordinate with NHSE financial systems.
• Organize and manage virtual and face-to-face events for up to 12 times a year.

Skills

Communication

Project Management

Analytical Skills

Relationship Building

Problem Solving

Education

Degree in Business Management

Tools

Microsoft Project

Job description

Go back East and North Hertfordshire Teaching NHS Trust

Business Co-Ordinator - EOE Learning & Improvement Networks

The closing date is 18 December 2025

We are currently recruiting a proactive Business Co-Ordinator to join our Regional Learning & Improvement Networks team. In this role, you will contribute to establishing and maintaining learning networks that foster knowledge sharing and drive improvements across Elective, UEC and Mental Health Care Services.

As a Business Co-Ordinator, you will be an integral part of a dynamic team, overseeing the coordination of all business management and operational activities related to the Regional Learning & Improvement Networks programme.

You will have experience in project management and supporting change initiatives. You should be skilled at analysing and interpreting information, anticipating and assessing potential issues, and recommending effective solutions.

Strong communication skills are vital, especially the ability to convey complex information persuasively and influence stakeholders. You should be adept at building and nurturing key relationships. Experience in planning and managing both virtual and in-person events is also required.

You will be expected to work on-site at least two days per week and be available to start within four weeks of receiving a conditional offer, if selected. Please note that this vacancy may close early if we reach our application limit, so we encourage you to submit your application as soon as possible.

Main duties of the job

You will support the improvement manager to ensure that the portfolio of tasks and projects is planned, managed, and delivered effectively. Additionally, you will be responsible for managing all purchase orders, invoicing, and coordinating with NHSE financial management systems, venue booking agents, and booking portals. You will also develop and manage all stakeholder communications. Supporting the improvement manager, you will assist in planning up to six face-to-face and six virtual events per year, including booking and managing venues, setting up webinars, coordinating agendas, managing booking portals, and handling all related communications. On the day of each event, you will ensure attendance to support coordination and management. You will also be responsible for the day-to-day oversight and management of a digital platform for clinicians and operational teams to collaborate on solutions to shared challenges

About us

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We are working in partnership with East of England Learning & Improvement Networks who are part of the NHSE Clinical & Operational Excellence Programme which was established in September 2024.

The Networks have been designed for operational and clinical leaders working in Elective Care, Urgent and Emergency Care and Mental Health and incorporate those working in primary and community care and the ambulance service.

The LINs provide an enabling infrastructure that facilitates collaboration and the sharing of best practice between peers using an improvement approach. The primary aim of the Networks is to support and accelerate those improvement initiatives that are producing demonstrable improvement in patient flow. Key activities include online networks, face-to-face learning events, and the integration of data-driven insights using comparative data for improvement.

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications

• Educated to degree level in business management or equivalent level of experience of working at a similar level in the NHS
• Significant experience in project management and supporting change management processes
• Event planning and management experience

Skills

• Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
• Evidence of success in effective project and programme management
• Evidence of success in effective project and programme management.
• Skills for communication on complex matters and difficult situations, requiring persuasion and influence
• Skills for nurturing key relationships and maintaining networks
• Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
• Problem solving skills and ability to respond to sudden unexpected demands. Strategic thinking - ability to anticipate
• Attention to detail combined with the ability to extract key messages from complex analysis.

Knowledge

• Specialist knowledge in a relevant subject to post graduate level
• Experience and understanding of evaluating and measuring the performance of health services.
• Comprehensive knowledge of project management and/or health information systems development.
• Workforce development knowledge and experience.
• Working knowledge of Microsoft Project
• Previous experience in similar role in public sector.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

East and North Hertfordshire Teaching NHS Trust