Business Analyst - MS Dynamics CRM and Marketing

Lorien; City Of London; Remote; GBP 80,000 - 100,000; Full time

Job summary

A specialized technology company is seeking a Business Analyst with MS Dynamics CRM and Marketing experience for a 6-month contract. You will work on global projects creating CRM solutions and building performance reports. Ideal candidates will have experience in global organizations, excellent stakeholder management, and the ability to work under pressure. This role is primarily remote with some potential onsite requirements in Paddington.

Qualifications

• Proven experience as a Business Analyst.
• Experience working in global organizations.
• Expertise in global CRM systems.

Responsibilities

• Create a global standard CRM solution.
• Build reports and dashboards for marketing performance.
• Synchronize CRM consent data globally.

Skills

Business Analyst expertise

Context switching and stakeholder management

Methodical and detailed requirements capture

Clear communication with stakeholders

Confidence to challenge assumptions

Able to work under pressure

Tools

Microsoft Dynamics

Job description

Overview

Business Analyst - MS Dynamics CRM and Marketing
6 Month Contract - Inside IR35 (Umbrella/PAYE)
Remote / Paddington

My client who are a specialised technology company are looking to recruit a Business Analyst - MS Dynamics CRM and Marketing experience to join them on an initial 6-month contract, working with their team based remotely.

Projects for the Business Analyst with MS Dynamics CRM and Marketing experience

• me+ Global Project - Creating a global standardised CRM solution for CIC Agents
• Global Marketing Performance - Collating disparate data sources into a centralised location and building reports and dashboard that clearly show marketing performance per market
• Consent 2.0 - Synchronise CRM consent data with OneTrust and streamline the way consent is captured for HCPs globally

Specific skills and capabilities for the Business Analyst with MS Dynamics CRM and Marketing experience

• Business Analyst expertise
• Context switching and stakeholder management
• Methodical and detailed requirements/user story capture
• Clear and frequent communications with all stakeholders and the project team
• Confidence to challenge assumptions during meetings and provide alternative suggestions
• Ask questions to help elicit requirements
• Able to work under pressure and competing priorities

Specific experience for the Business Analyst with MS Dynamics CRM and Marketing

• Worked in global organisations
• Worked on Global CRM systems especially with Microsoft Dynamics
• Worked on global data and reporting solutions
• Worked with Marketing, Sales and Customer Interaction Centre stakeholders

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.