Business Analyst - Change Delivery & Stakeholder Alignment

KP UK; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading service provider in the UK is seeking a candidate to manage customer demand and expectations. The role involves collaborating with various IT functions and business units to ensure they receive optimal service, while coordinating prioritized delivery. Ideal candidates will have experience in managing multiple projects in a matrix environment, strong negotiation skills, and exceptional verbal and written communication abilities. This position may require travel to UK and Asia/South Africa offices.

Qualifications

• Experience in owning the delivery of multiple projects in a matrix systems environment.
• Comfortable coordinating requirements workshops with stakeholders.
• Able to present proposals delivering business benefits.

Responsibilities

• Manage customer demand and expectations effectively.
• Partner with IT functions and business units for optimum service delivery.
• Coordinate prioritised delivery with a focus on timelines.

Skills

Project delivery management

Stakeholder negotiation

Business needs analysis

Exceptional communication skills

Team collaboration

Customer-focused delivery

Job description

A leading service provider in the UK is seeking a candidate to manage customer demand and expectations. The role involves collaborating with various IT functions and business units to ensure they receive optimal service, while coordinating prioritized delivery. Ideal candidates will have experience in managing multiple projects in a matrix environment, strong negotiation skills, and exceptional verbal and written communication abilities. This position may require travel to UK and Asia/South Africa offices.