Business Analyst Apprentice

Enwl; Preston; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading electricity network operator in the UK seeks a curious and collaborative Apprentice Business Analyst. In this role, you will engage with teams and partners to turn ideas into practical solutions, while learning essential skills related to project mandates, business processes, and user-centered service design. This is an excellent opportunity for growth and skill development with a competitive starting salary and fully funded apprenticeship training.

Benefits

£18,500 starting salary

Fully funded apprenticeship training

23 days holiday

Access to rewards platform

Pension scheme with employer contribution

Support from mentor and development team

Responsibilities

• Listening to users and turning their ideas into practical solutions.
• Writing impact assessments and making recommendations.
• Supporting the creation of project mandates and business cases.
• Mapping out business processes and identifying improvement opportunities.
• Gathering and documenting business requirements.
• Collaborating with IT teams to design solutions.
• Leading workshops and user testing.
• Helping embed changes and support teams post-implementation.
• Using tools to model processes and manage change.
• Championing inclusive, customer-focused service design.

Skills

Teamwork

Interest in career development

IT skills

Education

Maths and English Language at GCSE level 4 - 9 or A* - C

Two A Levels A* - C (one in a STEM subject)

BTEC National Certificate Level 3 in a relevant subject (merit or distinction)

Job description

Overview

We’re champions of the North West and pride ourselves on an electricity network that connects communities and keeps the electricity flowing every minute of every day. As the North West's electricity network operator, we lead the way to decarbonise, enable clean, green economic growth, and support renewable energy for a sustainable energy future for all. In December 2024 we were named Utility of the Year by Utility Week magazine for innovation in solving industry challenges. Join our team and make a difference.

Together we have the energy to transform our communities. We are switched on. We are adaptable. We take pride.

Our Role

We’re looking for a curious, collaborative and forward-thinking Apprentice Business Analyst to help us shape smarter services for our customers. You’ll work with passionate teams, senior leaders, and external partners to turn ideas into real-world solutions that make a difference. This is a great opportunity for someone who’s ready to grow, influence change, and bring fresh thinking to how we deliver services.

What you'll be learning to do

• Listening to users and turning their ideas into practical solutions
• Writing impact assessments and making recommendations that balance innovation and risk
• Supporting the creation of project mandates and business cases
• Mapping out business processes and identifying opportunities for improvement
• Gathering and documenting business requirements for new systems and enhancements
• Collaborating with IT teams and subject matter experts to design solutions
• Leading workshops, interviews and user testing to ensure solutions meet real needs
• Helping embed changes and support teams post-implementation
• Using tools and techniques to model processes and manage change effectively
• Championing inclusive, customer-focused service design

What we're looking for

You will need the following skills and qualifications to start your career journey with us:

• A minimum of Maths and English Language at GCSE (or equivalent) level 4 - 9 or A* - C

As well as one of the following -

• Two A Levels A* - C (one must be in a STEM subject), or
• A BTEC National Certificate Level 3 in a relevant subject (merit or distinction)

We will also be looking for:

• Working as part of a team
• An interest in driving forward your career
• Good IT skills, with a desire to learn and develop

What we're offering

• £18,500 starting salary
• Fully funded apprenticeship training
• 23 days holiday (plus bank holidays), increasing with service
• Access to our rewards platform with discounts on top brands
• Membership to our pension scheme with up to 14% employer contribution
• Support from a workplace mentor and development team

Ready to apply?

If you're passionate about making things better and want to be part of a team that values innovation, inclusion and impact – we'd love to hear from you.

We are a Disability Confident Employer, however it is important to note that there may be occasions where it is not practical or appropriate to interview applicants that have opted into the Disability Confident Scheme and meet the minimum criteria for the job. For example: in certain recruitment situations; high number of applications, seasonal and high-peak times etc we may limit the overall numbers of interviews offered to candidates with and without a disability.

Should you require any additional support with your application, or any adjustments please contact our Recruitment team at [e-mail] or on 0845 366 0092 (option 2)

Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by SP Electricity North West. Due to the nature of this role, the following pre-employment checks will be required: references from previous employers, a Disclosure and Barring Service (DBS) and a Drug & Alcohol test.

We reserve the right to close this vacancy early.

We don't accept speculative CVs from agencies. Any received we will assert ownership of the candidate and no fee will be payable.