Business Analyst

Gallagher; London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading insurance firm in London seeks a Business Analyst to join its Global Projects & Change team. The role involves collaborating with stakeholders to deliver critical business analysis on various projects, requiring experience in (re)insurance and excellent communication skills. Candidates should be adaptable and able to navigate complex organizational structures. Benefits include 25+ days holiday, life insurance, health cash plan, and more.

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance

Qualifications

• Experience working in a Broking, Company or MGA environment.
• Insurance or consultancy experience working with insurance clients is essential.
• Experience in delivery through both Agile and Waterfall methodologies.

Responsibilities

• Act as the link between business stakeholders and technical teams.
• Gather business requirements and insights to propose effective solutions.
• Develop test approaches with stakeholders and validate test results.

Skills

Business analysis

Stakeholder engagement

Communication skills

Leadership

Negotiation

Education

Experience in a Business Analyst position

Understanding of (re)insurance

Tools

Microsoft Office tools (PowerPoint, Excel)

Project management tools (e.g. Microsoft Project)

Process modeling tools (e.g. Visio)

Job description

Overview

Gallagher Re is implementing a transformation portfolio consisting of various projects delivering solutions which will bring significant business change. The successful candidate will be part of Gallagher Re's Global Projects & Change team and is responsible for delivering business analysis on projects of various sizes and scope. You will be closely collaborating across Gallagher Re with relevant Business, Operations, Technology, Data and Gallagher Group colleagues.

In this role you will engage with stakeholders in order to collect, analyse, develop, document, communicate business requirements, and if required support user testing and change management to achieve business goals. Based on understanding requirements you will also collaborate with other functions to determine suitable available, or new solutions, and their feasibility. You will possess adaptable communication skills with the ability to translate between business and technical language, to collaborate with stakeholder and negotiate across multiple stakeholders.

We are looking to speak to individuals with working knowledge of (re)insurance, ideally experienced in a global matrix organisation and definitely in an organisation with a UK/US footprint with international touchpoints. Therefore, leadership, relationship management, interpersonal, negotiation, and communication skills are required.

This role is based from our London Headquaters and you will be expected to be in the office two days a week as a minimum.

How you\'ll make an impact

• Responsible for acting as the link business stakeholders and technical teams, ensuring that business requirements are clearly understood, detailed and translated into effective recommendations and/or solutions
• Collaborate with Tech, Data and other teams to determine if appropriate internal or external solutions currently exist, or whether new solutions are required and feasible
• Provide assistance in business case development (i.e., research, data collection)
• Responsible for analysing, assessing and documenting business processes, systems and operations to identify strengths and opportunities, impact of projects / change
• Gather business requirements and insights to help propose effective solutions based on business experience of issues / causes
• Work with business at all levels to collaborate on clearly defining the "as is" state and the "to be" solutions based on agreed project scope
• Develop test approach with stakeholders, user test cases, may execute test cases and validates test results
• Ensure accurate activity and resource planning for execution of business analyses
• Build use cases to identify functional requirements to satisfy business needs
• Work with the PM and CM to ensure clarity of scope and deliverables and escalates concerns to PM as required
• Face off with, Programme Managers, Project Managers, Change Managers, technical delivery team and the business as required
• Attend monthly meetings with project teams to review key issues / concerns & costings
• Regular 1-2-1s with business, PMs, CMs, BAs, technical delivery team as required

About you

• Previous exeperience working in a Business Analyst position gained working in a Broking, Company or MGA environment is required
• Insurance or consultancy experience working with insurance clients is essential.
• Cultural awareness and able to adapt style and approach to the country they are working/collaborating with
• Understanding of complex organisational structures, functional interaction and roles and responsibilities
• Experience in delivery through both Agile and Waterfall methodologies
• Business Analyst / operations lead with experience of multiple business change initiatives
• Experience of facilitating workshops and conducting interviews with stakeholders at all levels
• Capable facilitator and trainer able to transfer learning and skills
• Ability to find innovative ways of solving or pre-empting problems
• Lean facilitation skills and knowledge of Lean process improvement tools and approaches
• Numerate and IT literate and a proficient user of Microsoft Office tools specifically: PowerPoint and Excel
• Experience of Process modelling tools (e.g. Visio) and any resource or financial planning tools
• Preferable experience in near- and/or off-shoring
• Experience in documenting and communicating process flows / diagrams
• Understanding of change management principles and methodologies with experience in role, process and systems transformations
• An understanding and experience of the full project lifecycle and project management
• Experience of project management tools (e.g., Microsoft Project) would be an advantage

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you\'ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to \'buy\' extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we\'ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it\'s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees\' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

Should you require reasonable adjustments to your application, please get in touch with [e-mail] . If you\'d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.